How to make related list as mandatory
Hoe can I make a related list mandatory ? I tried ui policy but cannot find the option to do so .
Forum Posts
How to edit Fields after submitting a request in Servicenow
Hi, I want the fields under variable section in the request form need to be editable once the end user submits the request for one specific catalog item. How can i achieve it? Thanks in Advance!!
Resolved! how to insert hyperlink of record in send email action in flow designer
Hi, I've configured flow, and based on the conditions met on a record, it needs to send email. In the email i need to insert the record which matched the query as a hyperlink. Can some one help how to insert the record as a hyper link in send email a...
Resolved! Unable to edit multiple records in list view
Hi everyone, We have recently upgraded to Paris. We couldn't list edit for multiple records. In the list view, Iam able to select multiple records and update it. But when I open the record nothing is updated. For eg: If Iam selecting 10 records, only...
Resolved! How servicenow call external rest api
Hello, I plan to integrate snow with external system. When user submit an incident, I want to transfer snow incident to external system by calling rest api, what should I do? I plan to use script includes and business rule to implement it, I'm not su...
How to auto populate project details in a multi row variable set
Hi Team, I have a requirement to auto populate the number of projects involved by a specific user. For this i have used a Multi row Variable set. I have a variable referring to Project table inside variable set. In case if the logged user is assigned...
Identify user logged in method
Hi All, Is there any specific parameter in system which could help us understand whether user logged in using SSO or user name and password
Resolved! the unchecked check boxes is giving false value in portal.
Is it possible to hide the false value.below are the screen shots showing the catalog item containing the check boxes.here i have checked one checkbox only but in portal it is showing true value along with false value.I want only true values should...
Add a related list to ALL the CMDB forms for all the different class'
We have a table that we want to add as a 'related list' on ALL the the different class forms for the CMDB (eg cmdb_ci_alert_group, cmdb_ci_app_server etc) as it relates to all of them. I have tried adding it to the CMDB with the hope it would push do...
Resolved! How to check user has any roles from any group?.
Hi, After group approval it goes for the license team approval. if user did not have same roles. example :adela.cervantsz has role scrum_user and when we are adding any group need to check user has roles not only one role any roles need to check fro...
Resolved! Call user domain in a catalog client script
I am trying to write a catalog item client script displaying a message with the users domain. I have tried many different script ideas over 10 hours but nothing I have tried works with Catalog client scripts. How can I Call user domain in a catalog c...
Resolved! Reporting on Incident Assignment Group change by who changed it... (multiple metrics?)
Hi Guys I have a request from our Service Desk manager for a report; He would like a report showing all the incidents that have gone from the ServiceDesk to a different assignment group, but only where the user who changed the assignment group was a ...
Resolved! The record is created successfully, but I cannot see the contents on the Service Portal.
We have created a customized table that inherits from the task tableI would like to be able to see the details of a request in Request Summary > My Request when a non-authorized user creates a request. However, when a non-privileged user creates a re...
How to put a dashboard on the portal?
Is it possible to create a report or a dashboard and add it to the portal, available to certain users? Thank you, Donna
Summary of Item being approved showing under Activities
When looking at the approval form for a CHANGE the "Summary of Item being approved" field shows under the Activities field as shown in the first picture below, however on the Approval for a Requested Item it shows above (2nd picture below. How can i ...
