Hi All, How i can store multiple values in one varible and join with comma , by current sys_id i am getting two sysid i want store two sys_id in one variable ? in ui action var sys_id = current.sys_id;// getting two sys_id want to join in one var...
We are having an issue where inbound emails are configured via an inbound action to create a request are throwing this error: 'did not create or update sc_req_item using current'. This was functioning before our upgrade to Quebec from Orlando. Here i...
How to set order of response templates in the dropdown which appears when we click on the button -Responses?
Hey, we deploy currently in our company a Global Service Catalog wit more than 200 Items. I have currently the issue, that I need for each Catalog Item "static" Action for "Get Catalog Variables" So I need for all 200 Catalog Items 200 specific Flows...
I have an Order Guide that is made up of 4 catalog items that users need to fill-out and complete. Once they make it passed the Describe Needs stage to Choose Options, they are presented with 3 catalog items (depending on the questions asked in Descr...
I am having a problem where some Incidents that are closed by the system are not completing their SLA records correctly. Not all of them, but some. When I manually close the Incident, then it completes the SLA record correctly, every time. I run an ...
I have tried this but i didn't know how to use two condition on same button. Can someone help me out in this.
When problem ticket closed then related incidents tickets should close automatically Is there Out Of The Box way to achieve this?
I am giving the input as numbers ...ex(11011748,11011749) I am trying to check for an empty string. but it returns empty , even if i enter a string. -> (11011748,11011749) Code sample answer = (function () { if(current.variables.clabel === "") /...
Hello, How to get the current date-time onto a field using client script? Please help. Regards
Hello, I have a requirement to get the variable value & check in my custom table for matching record & then to update the state value to 'completed' in my custom table. I am using a OnSubmit catalog client script but it is not updating my custom tab...
Hello All, Is there any way to increase the length for a choice list ? Right now it is taking only till 40 characters. Thanks, Priya.
Hi Team, Can somebody help me on this. i am trying to copy values from variables(which are in Variable set) to fields in RITM Table by using Business rule. By using below script in my after business rule which is on the sc_req_item table values are n...
I have four checkboxes in my Form , whenever the user selects one checkbox the other three should become read - only once the selection is done . It applies to all the four checkboxes , I tried implementing it using UI Policy but as the UI Policies a...
Hello, ive a service catalog page and some items to order, once user user click on the item, it shows the error as given in the question. When i check the console the following error shows up. (g_env) [SCRIPT:EXEC] Error while running Client Script "...
