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Resolved! Script Include

In my PDI script Include is not running, while i verified in background script the code is working fine, Created script include and added script include in on change client script, the script include itself not working in my PDI, may i know the reaso...

isOrder Attribute - Is It Functional and Current?

I am trying to set the default search order for a table (any table, although I specifically need it to work for kb_knowledge) by using the isOrder attribute. Documentation suggests the following: "An administrator can set the sort order of records di...

dppedersen by Mega Contributor
  • 2474 Views
  • 2 replies
  • 1 helpfuls

Download Trial version of ServiceNow

Dear Experts, I am newbee to Servicenow. Could you please let me know how to download the trial version of ServiceNOW so as to enable me to integrate with OIM (Oracle Identity Manager). I am trying to build the basic integration like to OIM to talk t...

Shyam18 by Kilo Contributor
  • 26310 Views
  • 7 replies
  • 5 helpfuls

unable to remove a question from survey designer

Friends, Unable to remove a question from PIR survey in survey designer. The X mark not showing up to remove . I am unable to remove the highlighted one, but in our DEV environment I am able to do so. Recently we upgraded to Orlando, both Dev and Pro...

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VASS by Kilo Explorer
  • 4278 Views
  • 10 replies
  • 9 helpfuls

Decision Action in Flow Designer - log which question it chooses

Within our incident assignment workflow, there's a decision action. Our sys_decision_question contains several entries for the decision table, some sharing the same assignment group. We aim to track the specific question chosen by the decision action...

Bex by Tera Contributor
  • 383 Views
  • 1 replies
  • 0 helpfuls

Resolved! user criteria - requested for

Hi there i have a user criteria which works fine,  but that does not restrict a user which the catalog item is available for  requesting for a user that does not meet the criteria. is there a way to restrict access based on requested for variable if ...

levino by Giga Guru
  • 2593 Views
  • 7 replies
  • 1 helpfuls

Resolved! How to reset 'Remember my decision' when exporting to Excel

Hi folks,Can anyone please help the confirmation dialog in exporting reports in ServiceNow on the bulk data exporting to Excel.       I have a client who ticked 'Remember my decision' by 'Mail it' so each time it he has to wait for the email.Is there...

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georgechen by Kilo Guru
  • 13078 Views
  • 12 replies
  • 13 helpfuls

Timezone in Appointment booking

I have created a Walk-up location queue for Hongkong and its appointment configuration(9AM to 4PM). Appointment time slots and booking looks good when the timezone of the user is Hongkong.  When a user with London time zone tries to book an appointm...

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Amit104 by Kilo Expert
  • 3579 Views
  • 4 replies
  • 5 helpfuls

Resolved! Script to return count of group members in a group

I have a requirement where we have a catalog item variable field in that we need to populate the count of group members present in the group.Basically its having a 2000 - number of members present in group count to show in that fieldCan anyone help m...