Problem records are randomly losing the ability to select a CI. The CI may be selectable when the record is initially opened, but upon saving or sometime later, the CI is unable to be changed as information changes. When this happens, no CI is select...
Understanding GlideDate() and GlideDateTime() in ServiceNow:ServiceNow developers frequently work with date and time data to manage records and processes effectively. GlideDate() and GlideDateTime() are essential classes in ServiceNow for handling da...
answer = { // Configure policy inputs here u_vp_approval_mandatory: false};var vp_approval_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("change=" + current.sys_id + "^type=blackout^schedule.ref_cmn_...
In service catalog all variables are read only in variable editor.. I need to edit one variable in task ..I created UI policy which apply on task and also tried creating client script but nothing works out.. can anyone explain what we can do for maki...
Hello Community, I've created a custom role to allow users to view only a subset of incidents and requests.The access part works perfectly — ACLs and Query Rules are all good. However, users with this role are stuck in the "Self-Service" (ess) view a...
Hi All, i want to create above 60 actions in flow designer , as per the OOB actions limit in flow designer is 50 only. i stucked at creation of subflow to create 50 catalog taks in the subflow. How to create the tasks in subflow ?? can any one hel...
Heya,when I use the "Group by" function in the SOW, the groups seem to be limited to 20, no matter how many rows per page I set.Is there any way to adjust the limit of shown grouped entries? Thanks in advance!
Hello there, is there a way to make a generic flow for multiple catalog items, hard part for me comes only where i cant make the "Get Catalog variables " action to work for multiple items, as they have different fields(there are common but not ...
I want to write condition script in risk. conditions, table for below 4 combinations where I have system property Change models exempted from risk calculation" with values vendor, standard verify change model to be applied with this property for last...
Hello can anyone know how to test this email notification : Request Item Delivery. because i can't choose the stage delivery Thank you all
Hi everybody what is the difference between https://www.servicenow.com/docs/fr-FR/bundle/xanadu-integrate-applications/page/administer/integrationhub-store-spokes/task/jira-ext-trigger.html and https://www.servicenow.com/docs/fr-FR/bundle/xanadu-int...
Hi everyone,In our ITSM implementation, emergency changes are typically raised only for P1 (Priority 1) or major incidents. This is enforced by using a lookup field in the Emergency Change form, known as the Point of Entry field, which references the...
Has anyone created a standardised catalog process?I am currently implementing a standardised workflow with subflows to determine the approval and fulfilment phases (driven by decision tables) however curious to know if anyone has implemented a simila...
Based on the Relationship in the CSDM Business Services is published as the Business Service Offering. Then Business Service Offering Depends on Service Instance. So my question is if I have the relationships setup and and pick a Service Instance con...
I have a reference variable on a Catalog Item.I can see the list of the table items in the field because I'm an administrator, but no one else can.Here's what my ACL looks like for the "read" operation:
| User | Count |
|---|---|
| 42 | |
| 32 | |
| 20 | |
| 10 | |
| 8 |
