Hide "Save" from Sys_popup in Portal
We have a reference field of Users, when clicking on the ( i ) button, the popup shows and users can edit their porfile from there.We wouldn't like to restrict (ACL) fields but disable saving from Popup
Forum Posts
How to identify approvals for a user or their groups ?
Hi all,Can someone suggest a way to identify if any approval goes to a specific user or to any group, they are a member of, without checking all workflows or flows manually?Preferably using a background script.Thanks in advance!
How to Migrate Standard Change Templates Between ServiceNow Instances
After reviewing multiple community blogs and articles, I have consolidated and finalized the content below. -------------------------------------------------------------------------------------------------------------------------------------------Mig...
Is it possible to drag and drop attachments from RITM to Outlook or trigger Outlook with attachment
Hi everyone, I am looking for a way to streamline how users share attachments from a Requested Item (RITM) in ServiceNow. Ideally, I'd like to:1. Drag and drop an attachment directly from the RITM record into an Outlook email (desktop or web), withou...
To add Dynamic field values to the redirect url of the UI Action button
Hi All,can you please help the below UI Action script in the new window also fill in:Sub PTASK type = same as the Investigation PTASKCause code and Sub cause code = same as the Investigation PTASKUI Action:createRemediationTask();function createReme...
Resolved! How do I limit visibility of the Service Operations Workspace to a pilot group?
Hi All Cannot help thinking I've missed something obvious, but am finding it virtually impossible to limit visibility of the Service Operations Workspace to a pilot group. The glide.ux.user_criteria_enabled property has been set to true, and I have c...
Using Onload script not getting response when loading multiple records at a time
Hi All,I am using script incude in onload client script on change request table.When loading multiple records at a time not getting response for few records(below alert is not triggering), I guess script include is not yet called. Script I usedfuncti...
Resolved! MRVS - List collector / Notification multiple values
Hello every one, I need to send a notification from a RITM (with an email script) containing mutiple values in a List collector of a MVRS, I've got some issue. I have a MRVS with 2 Lists collector : In the notification, it works when only 1 user/prof...
Adding a blue informational above the Change Request Values in Change Request Proposal form
Here is an example of ServiceNow Yokohama out of the box on Standard change proposals. You are able to add both blue helper text as well as actual helper text for each field (not even ghost text, actual text). I checked and this text is independent t...
Integration Azure DevOps with DevOps Change Velocity
I'm trying to deploy ADO with DevOps Change Velocity, but I'm getting an error saying "The callback cannot be processed because the orchestration tool cannot be notified." implement stage but in ADO the notification never arrives so the stage does no...
Keywords search indexing is not working properly on Incident table on Prod, but works in Test instan
Good afternoon.!On the Incident table, in the filter condition, if we search for below keywords using filters, then it is not retrieving exact results. It is combining all 3 of them. But in Test instance, it works correctly. Please help.#1SMO_Downgra...
Info message in green and updated status no longer displaying upon clicking on reopen Ui Action
Hi Team, PFB screenshots of Reopen UI action script, it used to work by displaying the updated status and the info message in the portal, but after clicking on reopen now, suddenly after reload it doesnt show the updated status, nor the info message....
Resolved! Is there any way to make a string field of at least 40 character or we have configure through script
Hi All, I want to make character length of a string field of at least 40 character . Is there any way configure it without scripting or we have to approach through script ? Thank You
OOB “Case Average Response Time” Indicator Breakdown Not Showing Dynamic Filter Option
Hi Everyone, I’m using the out-of-the-box “Case Average Response Time” indicator in ServiceNow. It already has breakdowns assigned to it, but when I try to use it on a dashboard, it doesn’t show the dynamic filter option for those breakdowns. Has any...
Resolved! What is the use of the "Model" change type in Zurich
In my dev instance that's been upgraded to Zurich, I have noticed a new type choice available on Change Requests called "Model" as seen below. What is this used for? I am unable to find any documentation on it.
