Resolved! Is snow : SAAS or PAAS ? How
Is snow : SAAS or PAAS ? How
Forum Posts
Resolved! Unable to update reference field through data import
I am trying to import data in Hardware [alm_hardware] table. There is one field on the form called 'stockroom' (referenced from alm_stockroom). I am not able to update this field. Any suggestions as in why it is happening would be great. I am importi...
Resolved! How to find the count of duplicated array values and list it in key-value pair object.
Hi, How to find the count of duplicated array values and list it in key-value pair object. for example : having array of {a,b,a,c,b,a} the result would be [{"group":"a","score":"3"},{"group":"b","score":"2"},{"group":"c","score":"1"}] Can anyone he...
Active Directory Account Expiration
Using the Create AD Object, I'm building a workflow for creating a new AD user. My company has a rule that requires these accounts to have an Expiration Date set. I'm using a script to build the scratchpad variables. Using Josh Virelli's guideline f...
Transfer files using mid server
Hi guys, Can someone explain me how to transfer files using mid server once mid server is installed in our snow instance Regards Indup
Resolved! UI Macro Causes HTML tags to Display
Hello, A piece of XML in a UI Macro that hasn't changed since 2014 is now causing HTML tags to display on the user end. The UI macro involves some old Jelly functionality and specifically a glide.ui.escape_text. Attached is the UI Macro causing the...
On-Call Schedulling- How to create a simple roster?
Hello Guys, I am looking for a approach (infact to know is it possible or not), regarding creation of auto roster. Requirement : 1) Group of 25 Users. 2) 3 Shifts: Morning, Afternoon & Night.--with minimum 3-4 members in a particular shift -----...
Resolved! How to replace "--None --" with "--Choose --" choice
Hi, we include None option right by checking the check box for drop down, Can we replace --None -- with --Choose -- ?? If yes. How can we do that?? Thanks, Vaishnavi
Bulk load/import of standard change templates into new standard change catalog on Geneva?
Has anyone attempted or successfully completed a bulk load/import of standard changes templates into the standard change table? I am looking to import just the standard change "Short Descriptions" to give our IT folks a starting place to use the syst...
How to add company logo in email template using system property.
How to add company logo in mail template from system property. The company logo is stored in newly created system property.
Resolved! Populating the task with the same assigned group from the previously generated task
I am trying to populate a catalog task that is generated from the workflow with the same assignment group of the previously closed task like the below screenshot. The SCTASK0045000 is closed with a Assignment group - "Asset" then the next catalog tas...
Resolved! Map to Requested for field on Request table
Hi guys, I have created a catalog item. So once i submit the item, i want to populate Requested for field on Request with the User field in the catalog item. How can i do that? I mean how to map catalog item fields to its Request fields? Regards, I...
Setup Forward Email Inbound Action to update existing Incident ticket else create New ticket
Forward Email Inbound Action to update existing Incident ticket else create New ticket if water mark does not exist (example Ref:MSG0770942_4Ju0hb8cK71qaxkpHUb4 ) Below is our configuration setup. Currently it is creating new Incident for all Forward...
Approval for a Record Producer
I have a Record Producer which creates a Record in a custom table. I need an approval activity before or after creation. Hope its not possible to have approval before creation as the user submits the request on portal, the record is created automatic...
current.setAbortAction(true) is not working properly
I have on before business rule as below. var val=current.getValue("abc"); var env=current.getValue("def"); var va = new GlideRecord("u_sap_transport"); va.addQuery("u_transport_number",val); va.addQuery("u_environment",env); va.query(); if (va.next()...
