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Does ServiceNow charge for building custom apps ?

We are creating a Custom Application for our Purchasing department so that they can track their Order details. In order to achieve the requirement we have created few tables and accordingly created Applications and Modules in left navigation bar and ...

ashishsharma by Kilo Contributor
  • 2641 Views
  • 2 replies
  • 2 helpfuls

Resolved! List view fields are blank after data import

Hi We had a requirement to update a custom field in the location table: cmn_location. The import set was a basic match of sys_id and the custom field. When I ran the import set, I selected coalesce on the sys_id. The import ran without error.  But wh...

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Hide/Show header menus-service portal

Hi all ,I am using out of the box 'sp header menu' on my service portal. Here I would like to hide 'Live chat' option for french users (can get language from user form). 'Live chart' option should be visible only to the English users. Is there any wa...

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Sin by Giga Expert
  • 2883 Views
  • 8 replies
  • 1 helpfuls

Converting Incidents to Change Requests

I am trying to create a form UI Action that will add the option of converting an Incident into a change request.  I would like for the following flow. 1. "Convert to Change" listed under the form context menu. 2. On click of "Convert to Change"  a wa...

Resolved! On-Call scheduling Daily rotation

Most of our assignment groups use a weekly rotation and rotate at 0800 Central Time on Monday mornings.  However, we have one group that wants to rotate their on-call rotations every 2 days.  We found in the Primary Roster that we can choose to rotat...

GlideRecord, not working in server script of a widget

Hi, I'm trying to glide the user table and query with the currently logged in user's sys_id in the server script of a widget, for a requirement. But, the GlideRecord seems not working in the server script. getRowCount() function is returning 0 record...

Manimozhi4 by Kilo Contributor
  • 1563 Views
  • 6 replies
  • 0 helpfuls

Resolved! Find a list of ci's based to a specif support group

HI all, I am new in ServiceNow   I would just like to know if there's an easy way to retrieve a list of ci's that are specific to a support group,    thanks,   Kaleb  

Kaleb5 by Kilo Contributor
  • 1514 Views
  • 4 replies
  • 2 helpfuls

Project Workspace Filter

Can we set a default filter for the Project Workspace module (like the screenshot below )and have it SAVE to an app in ServiceNow? 

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Resolved! Incidents creating multiple times for same Issue

Hi,I've a query related to Incident creation in my developer instance of service now, currently I'm sending SolarWinds alerts to ServiceNow through my instance (dev54201@service-now.com) email id, but here I observed that incidents are creating multi...

Manu22 by Kilo Contributor
  • 2682 Views
  • 4 replies
  • 1 helpfuls