We are seeing an issue with the System Status page that we access via the Service Portal.We have created an outage and within the details of the outage we have inserted an image.The image only displays for licensed users.What do I need to look at to ...
Hello all, I'm new here, and very very new to ServiceNow - so please be gentle Apologies in advance if this has been asked before!I've created a report presented as a Time Series Column. The data is shown in 'Stacked bars'.In the 'Style' section, I ...
Hi everyone, how are you?!I created a catalog item and some variables and checked “NONE” (img1), but when there is only 1 option, I would like the option to be Auto Populated with the only available value (img2).I created a Client Script, but it is n...
Hi,A simple flow designer is not triggering but when we test it by clicking on the test button it is working fine but after activating the flow its is not triggering automatically.Table name: Sc_task( Catalog Task )Do we need to activate any plugin's...
valid to should not cross one year from the created dateand should not allow to enter past date
Hello,I have a requirement of creating two level of approvals in Standard Change Management. One is constant group approval and second level is based on assignment group approval. can anyone help me on this. Thanks in advance.
Not sure the best forum, so I'll start with ITSM.I'm building a playbook for use in the Service Portal that is working with 2 issues that I can't seem to resolve. I am hoping that someone has a solution to this.1. The content item appears in the Ser...
In the Change Request the Scheduling Assistant is configured to get the next available date in the calendar and have displayed in the pop-up window. I need to know where the code has been written in ServiceNow.
Hello Everyone, Is there an option to change the target URL dynamically in Change Interceptor (sys_wizard_answer table), based on logged in user mail id.For example:I have created two templates -> testuser_template, exampleuser_templateIf the user ma...
I am trying to grant ITIL users access to create sys_template on Incident and SCTASK tables. I have assigned the roles of template_editor, template_editor_global, and template_editor_group to the ITIL users. As a result, they are now able to create t...
Hi,I am trying to translate the catalog filter widget using the sys_ui_message but I am not founding the key in the HTMLI was using the title="{{::category.title}}" key but is not working with that, any idea?
I am creating a test specifically for catalog items with integrations. After submitting a request, the ATF must wait for a confirmation message in the Additional Comments once the integration is successful. Since the wait time may range from 1 to 10 ...
Hello Everyone,I have a question regarding the use of a UI Macro in a Catalog Item form. I have a field called "Category" (a Select Box) with options like External, Internal, Existing, Subcontract, etc. Based on the selected value, I want to display ...
Hi, I have written a server script in a ServiceNow widget. When this code executes, it adds the additional comment twice. I want it to create the comment only once here is my code if (input.app) { // gs.addErrorMessage("my comments "+input.app);...
I have 20 kb articles in dev instance with versioning. How can I migrate it to Test environment without losing the versions? Will a simple export-import do the job?
