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Forum Posts

How to hide OOB dashboards from Platform Analytics

Hi Everybody, In Platform Analytics, I see some out-of-the-box dashboards that I don’t want users to see.When I check the table pa_dashboard.list, I can open the dashboard records. However, in some of the record forms I can see this message appearing...

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SNOW_22 by Tera Contributor
  • 1494 Views
  • 6 replies
  • 1 helpfuls

miro enterpise integration with servicenow

Hi All, Can anyone give me the step by step how to do miro enterpise integration with servicenow  including the plugind required .  Thanks and Regards ,Chandan 

Community Alums by Community Alums  
  • 1572 Views
  • 9 replies
  • 3 helpfuls

ITIL 87

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5team members. These team members are working on many tasks, but the manager cannot see any taskson the Service Desk > My Groups Work list. What could ex...

Ashok  kumar by Tera Contributor
  • 5987 Views
  • 7 replies
  • 10 helpfuls

Resolved! Hiding fields on portal using Client Script

Good day!I created a catalog client script that hide fields if the requested for is member of a group and selected specific request type. It works on the portal, but an issue encountered while changing the requested for field. Can someone know how to...

AndriaLynG by Tera Contributor
  • 3389 Views
  • 16 replies
  • 2 helpfuls

Flow Designer - Error Handler

Hi All,I have a flow  with few AD actions (add user to groups) and I also enabled error handler at bottom of flow to create task if there is any error in flow. The add user to groups AD spoke used mid server to add a user to group, if mid server fail...

Price Control Field currency auto-translate to GBP in the form view.

Hi Community, It's the first time i am working more in depth with PRICE type fields and i cannot grasp something.Long story short I have three fields that are running client script that takes Quantity (int); Total (price) and Price (price) that calcu...

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BartF by Tera Contributor
  • 1445 Views
  • 2 replies
  • 1 helpfuls

Setting up On Call Shift Rotation Start Time 9AM on MONDAY ?

HiI need to setup an On Call schedule to a Group in Servicenow using the Service Operations WorkspaceI need the rotation of primary on call agent to Happen on Mondays AT 09:00:00 AM - How can I achieve it ?As per what I tried, the only way to make it...

vluz by Tera Contributor
  • 1665 Views
  • 2 replies
  • 0 helpfuls