ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to add interactive filter for the reports on Portal

Hi, We have a requirement to add reports with date filter on the portal. I was able to add reports through report widget but how can I add Interactive date filter for those reports and make it dynamic. Can someone please guide on these. Thank you!

sreekeerthi by Tera Contributor
  • 537 Views
  • 1 replies
  • 0 helpfuls

Resolved! gliderecord error

hi. i keep getting this error in my flow. could anyone help to with this error? not sure if my script is the issue here is my script: var acc_name = fd_data._3__for_each.item.accessory;var var_count = new GlideRecord('u_inventory_accessories_count');...

HafilaHatta_0-1741143247315.png HafilaHatta_1-1741143267391.png

Resolved! How to tell how many views an kb article has had

Hello there, We are going through the process of reviewing every one of our KB articles and one of the authors is questioning how many views their article has had since it was published many years ago. Is there an easy way to report on how many views...

riskay123 by Mega Guru
  • 8583 Views
  • 5 replies
  • 4 helpfuls

Resolved! Coping Change Request along with all visible variables attached to it/

Hi friendly crowd, I have thought nut to crack, and I hope someone might help me with it We have a change request from where we have  many additional questions that are attached to the main change request from as a variables. I also have a Copy Chang...

mattmg by Tera Guru
  • 696 Views
  • 5 replies
  • 2 helpfuls

CAB meeting - set filter conditions for agenda items

Hi all, We are trying to correctly configure the filter conditions for the change requests in our CAB meetings.  We have CAB meetings two times a week - on Tuesday and Thursday. 1. For this week's Tuesday's meeting, we want all the change requests wh...

Vidv1 by Kilo Contributor
  • 1639 Views
  • 3 replies
  • 2 helpfuls

Resolved! ref qualifier

hi all , there are two fields 1.assignment group 2.caller  when i select assign group caller will get populated with group members onlyso here i created dynamic reference qualifier and called script include there below is the picture of what i did :b...

Screenshot (5).png Screenshot (6).png Screenshot (7).png

Resolved! Need help with Reference qualifier on Catalog Item Variable

Hi, I am trying to set a Lookup select box to work with a dependant field. The dependant field is called current.variables.request_source. (Possible values: internal/external) This does a direct lookup from the Choices list of the backend table The ...

find_real_file.png
GaryJHayes by Tera Guru
  • 3488 Views
  • 11 replies
  • 6 helpfuls

Getting 200 status but not getting Data in response?

Hi Team, I Have one scheduled job through which I am calling Rest outbound message in every 10 minute, In schedule job there is one post method in which I am giving time range (From date and to date) in body. I am using current date time in "from dat...

find_real_file.png find_real_file.png
lucky24 by Tera Contributor
  • 1813 Views
  • 4 replies
  • 1 helpfuls