Hi Community, I have an After Insert Business Rule on the User table which needs to automatically submit an order guide along with a catalog item in its Rule Base. I referred this article and wrote the below script: (function executeRule(current, pre...
Hello Team, As part of health check i got to know that error logged on sys_flow_value table. Error: It is showing as unique violation on sys_flow_value table for field primary in some logs it is showing for context key.FAILED TRYING TO EXECUTE ON CON...
Hello, I am trying the scenario that whenever the attachment is attached on the catalog form and the user has selected incident in the dropdown option in one of the fields in catalog form, then I will check from attachment table which is the latest a...
Hi Team, We have developed scripted rest api to receive updates from Jira. Is there any way we can add servicenow internal account as authentication to that webhook configured in Jira side. ThanksPavani P
Team, Can someone tell us the other ways to integrate ServiceNow with InTune. if we are not using Paid plugin. Thanks,Sriram
Hi ,I want to add and remove tag on incident table through a catalog . Approval will trigger to a group while submitting the catalog . When I submit the catalog with any value on "add tag " variable , the value will get inserted in the tag field of ...
Hi everyone,I’m trying to add a tag to the Tags field in the Alert [em_alert] table using a script in subflow. Could someone please help me with the correct script or method to do and use in subflow.I’d appreciate it if you could also explain Thanks ...
sc_req_item) and a related child table (u_approvals) that stores custom approval data.The related list is visible on the form, but I want to show fields like u_approval_status from the child table in the sc_req_item list view.There’s no reference fie...
Hii All i am writing this script in catalog item to know that item has attachment attached or not on submit client script but error getting below is the code function onSubmit() { // Check if attachments exist var attachment = g_form.getA...
Hi, Please share anyone basic ITSM questions? Thanks in advance.
I'm dealing with a scenario where a record created from a RITM is being cancelled every time the RITM is cancelled. However, this is not the expected behavior and I'm having trouble finding the automation behind this rule. In SN is there any specific...
I am looking to generate a detailed reassignment report in ServiceNow for incidents that were initially assigned to a specific assignment group — let’s call it Group A. My objective is to identify and analyze all incidents that were originally route...
How do gtt the reassignment report in Servicenow
I have a flow that will go out and check accountexpiry on accounts that are synced from our AD. I want this to generate an approval and task based on that approval/reject. All this works fine but if there is more than 1 look up record(s) it will gene...
