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Finding Trends for Column Charts

Hi, hope someone can help and save my sanity. Sorry if this question is posted in the wrong section, it's not very clear where I should be posting questions about creating reports and charts. I've been tasked with creating a new Dashboard for IT mana...

jamiegilber by Tera Contributor
  • 430 Views
  • 4 replies
  • 0 helpfuls

Approval License

Hello Team,I would like to clarify if an approval in ServiceNow, approved by the ServiceAccount through API, requires a Business Stakeholder License.Example:Approval 1Approver: User1Approval: RITMXXXXXX1 Approval 2Approver: User2Approval: RITMXXXXXX2...

Deprecated 3DES Usage in Password2 Fields

Hi Guys , we have a scan finding with the short description "Deprecated 3DES Usage in Password2 Fields" and with the description "Assess usage of these fields in instance to instance data transfer and enable Crypto Module Key Exchange for Complete Pa...

Ashokbabul by Tera Contributor
  • 666 Views
  • 1 replies
  • 1 helpfuls

Resolved! Catalog definations and itsm material

Hello Everyone, after 2.3 years of working on the ServiceNow Scoped app. Now I want to learn ITSM. Anyway, I have experience of working on ITSM for 6 months, it feels like a long time ago and I don't remember much. can anyone of you share the ITSM st...

Akhila P by Tera Contributor
  • 727 Views
  • 4 replies
  • 2 helpfuls

Business Rule Script - Find record and go to other table and delete

Hi All,  we have a table where master data are available. And we have another table where Bank Details are available. Both matching with the customer number. Now we need a BR as follow: If the master data has the archive flag, the customer number sho...

BuriB by Tera Expert
  • 278 Views
  • 2 replies
  • 0 helpfuls

Custom Interactive Filter - Multiple options for lookup?

Hello, I have created a custom interactive filter following a community post (unsure the exact source as there is so many regarding this topic)I would like to be able to add options to the search criteria.as of now it searches for "Name Contains" on ...

VincentAlberty_0-1687438794210.png

Resolved! Scheduled job script

I want to modify the script below, I want to update the state only when the existing sc task state is not closed complete or closed incomplete or closed skipped when the result ==2 and I want to update the state when the existing sc task state is not...

GBS by Tera Contributor
  • 675 Views
  • 6 replies
  • 2 helpfuls

Domain Migration Tool - Experiences & Advice

Hi all Does anyone have any experience of or advice for using the Domain Migration Tool? The official documentation isn't extensive and I can't find much on the forums from people using it. Anything would really be appreciated! Thanks