Hi all, i need help learning about the factors that determine ownership of CIs in a ServiceNow CMDB instance.These are a few questions that i need help with:1.Does every CI have an owner field?2.Who is considered the owner of a CI? What role does he ...
What is the significance of "order" field in ServiceNow tables? Why do we choose values like 10 and 40 while creating them while doing the tutorials on learning.servicenow? I see some pre-existing tables have a value of 100 for the field "order". Is ...
I am looking out for an option to add field value on the list view of SCTASK. The catalog variable of type Reference needs to be dot walked to get the desired field value.For eg.Catalog item has a reference variable pointing to User table.I need to a...
below script not working when i try to create record using flow designer in group table
Hi All, Can anyone please help to create database view where clause for below mentioned tables. Table Variable prefix cmdb_ci_outage - cochange_request - chgtask_outage - out Thank you in advance.
Hi Team,Some how the c.rows in the client controller script(custom variable) automatically changing back to 0 even though i have added a row, I have used this custom variable and widget in my record producer to replica the OOB MRVs. HTML:<div><p><str...
Hello, I have a variable set on a change request that I would like to show as read only. I have set the variables within the variable set to read only but this does not work for the entire variable set. Grey out the section on the right like the sect...
Hello Team,I have requirement to add new label to the impact variable on incident form and list view also.The new label should apply when the state is not equal to closed and resolved state.Please suggest how to achieve this.@Ankur Bawiskar @Dr Atul ...
Hi All,I have a requirement. I need to remove the highlighted portion from the portal.Can someone guide me how to do this as I am new to portal configurations.
Hello Everyone, Here i have one Requirement. Here i have Change request having option Approval and Change Task options in related list. Approval option having Requested, and Change Task having New and Edit options. New option is in disabl...
ISSUE:We understand that your Notifications are not triggering as per configsSOLUTION PROPOSED:We investigated and identified that the email notification "MTH SCTask Group Assigned (LIMS)" created on the SC_TASK table is being sent out when 'sc_task....
In HR agent workspace we need to add date field in g_modal window.
HiI am currently involved in a Hardware Asset Management (HAM) implementation and migration project. We are setting up Hardware Asset Management for a customer in a Greenfield instance . We will be loading asset data manually for compute and workplac...
Hi,I have created a UI action on my incident form and set up an event. The UI action calls the event and a notification is triggered which I set it up. Now, I've enabled the option "include attachments " in the notifications which as a result is send...
