dynamic filters "is Me" not returning records. where as when entered the user name it does return the matching records and this is happening in custom app that we built.This was always working fine but post yokohoma release issue is seen
I'm working in a ServiceNow developer instance, trying to send weekly incident summary emails dynamically to each user for the incidents assigned to them. I wrote a Scheduled Script that loops through users, gets their incidents, and sends emails usi...
We are recently upgraded to Xanadu & using Service Operations Workspace ( SOW) . We are getting a issue like "u_custom_field1" (choice field) is showing blank suddenly even though it has a value ( shown in XML) in SOW. Some times if we refresh the p...
Hi All, We have New Hire order guide and user is ordering through Laptop Standard catalog item based on certain condition.Catalog item has Requested For & Requested By variables and many more.Requested By is hiding through catalog client script.Once ...
I have been trying to set up a Business Rule so when I create a Incindent Task from an incident it will copy desired fields to the task. Been using this Solved: copy fields from incident to incident task - ServiceNow Community . But apparently I cant...
I have a Catalog Client Script which need to pull information from a Server-side table, and I have two ways to do that one is through Script include call and second is call back function. What would one to use and which is better. Call back function ...
I have a table 'u_ace_access_report', here i have two columns, group and approver, group having values, A,B,C, and approvers, are X,Y, Z, these are mapped in this table , i have catalog item Ace access report, with variable 'select_ace_power_bi_app',...
Hi,I have two forward inbound actions.1.When we forward an email with subject apended with CS number the worknotes will be update from the body of the email with the same CS number. 2.When we forward an email case is created along the few fields need...
Hello Everyione, Here my new requirement related incident FormAdd an independent option - Callback Number - If possible only numbers and symbol allowed.Add a drop down for all global timezone and a 12hr AM/PM drop down for time.If possible wh...
Hi Community, How to provide scrolling for Top triggering position in UI builder popover?Canone help me on this. Thanks,Pooja M
Not entirely sure where the issue is on this. I have 3 dropdown fields all named the same thing. I would like to load the dropdown options into the question_choice table for all 3 at once. Since they're named the same I cannot find the correct ques...
Bugs created in ADO from ServiceNow are appearing under my name by default, regardless of who creates them. It should be created under the service account
Is it possible to customize with our own branding, logo, and themes on the Now Mobile and Mobile Agent Applications. If possible, Please help me how to configure it? Thanks in advance.
I have a new requirement in change management module:In the category dropdown I have one value as "Application". If Application is selected, then corresponding applications will be shown in the sub-category field. In the subcategory application some ...
We have a requirement where client want to have the logo displayed beside the search bar(highlighted in red) in service portal.Kindly guide me through how we can achieve this as I am fairly new to the Portal thing. The search Bar cloned widget whose ...
