ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Retreived updateset

Hello everyone,Can explain tell me about the difference between local update sets and retrieved update sets?

Akhila P by Tera Contributor
  • 1329 Views
  • 5 replies
  • 5 helpfuls

Moving a field from a parent to a child table....

So I have been working on something and it occurred to me after several updates to a process and a table in the system that the design I had was probably not the best.   In reviewing ways I could improve it I decided that maybe the best way would be ...

DrewW by Mega Sage
  • 4819 Views
  • 8 replies
  • 4 helpfuls

Polaris UII Theme

Is there any way to change the Theme on the Polaris UI. I like to have different themes for the different instances (dev., test. prod)?

John H1 by Tera Guru
  • 418 Views
  • 2 replies
  • 0 helpfuls

State Flow Requirement on Incident Form

Hi experts,I have a requirement related to the state flow on the incident form and would appreciate your guidance.When the incident form is opened, the only available state option should be "New".After submitting the form, the state should allow sele...

Display Incident details on potal

I have a requirement that incidents whose category is software need to display those details on portal.Please guide me how can I achieve this . Also I have created a button on portal called incident details. When i click on that button it should disp...

1_DipikaD by Kilo Sage
  • 537 Views
  • 5 replies
  • 0 helpfuls

Find out workflow attached in Record producer

Hi All, How can we find out workflow attached in a Record producer in which target table is requested item table ? Also you can refer to attachment in which workflow is not empty filter is mentioned.    @Ankur Bawiskar@Community Alums

1_DipikaD by Kilo Sage
  • 632 Views
  • 6 replies
  • 0 helpfuls

To set parent_incident field read-only

I got a requirement to make parent_incident field Read only when a form is saved on resolved stateFor this I wrote a onload script but not workedScript:-If(g_form.getValue('state')==6){g_form.setReadonly('parent_incident', true)}

Subham_ by Tera Contributor
  • 503 Views
  • 5 replies
  • 0 helpfuls