Resolved! Workflow is showing published(Checked out by)
I can't be ale to checkout my workflow. It is showing published but not triggering when conditions met. Please help me with this issue.
Forum Posts
Adding a new state to catalog tasks
Hi Community, I want to add a new state on a catalog task for example "closed by automation" that when selected will make the catalog task inactive and the RITM and REQ also with the same state. I've tried doing this with a business rule which in tu...
Resolved! Need validate email id field on catalog item
Hi Team, How to write catalog client script to give email validation as it can accept only abc.ab@(companyname).com users only. Need to valid it for 2 email domains. Abc.ab @(companyname1).com Field is a single line text field(email Id). ...
Would like to know how exception field takes ' exception required' value on task_sla table
Hi Recently, we came across one issue where user is not able to see any records on the report which is added on the dashboard. I have seen 'exception is exception required' condition on the report but not sure how it sets to that value when task_sl...
Workday Learning Integration
Hello All,We have a requirement to integrate Workday Learning with ServiceNow. The key requirement is that when users search for Workday Learning courses in Employee Center, the relevant courses should appear in the search results and navigate direct...
Resolved! Anyone know how to hide a UI Action if any fields on a form have been edited but not yet saved?
Anyone know how to hide a UI Action if any fields on a form have been edited but not yet saved? If I have to, I will just use the OnChange Client Script, but I would have to get approvals to go that route.
Minor Normal change request/ Major normal change
My Requirement is Normal - Minor (as below) = 1 working day if i select the 2 days , i want the error message, but this code not working. var updated_date, planned_date, days; updated_date = new GlideDateTime(current.sys_updated_on); ...
Inquiry About ServiceNow's Knowledge Search Capabilities
I understand that ServiceNow has the capability to integrate with external systems for knowledge search. [Link] Would someone help me how ServiceNow responds, when the articles are stored in documents within an external system like SharePoint. Does S...
Resolved! I want to restrict the accessibility of Re-Assess button for ITIL Users on a problem task.
The Re-Assess button is an OOB UI Action on the PTask. I want to restrict the access and visibility for ITIL users. Tried the condition in the UI action but did not work. I am trying to have the access only for the Assigned group members and assigned...
workflow Activity its not working
i try to add the one Approval step in OOB normal change work flow , but it was not trigger , how to solve this ? kindly help to me regarding this.
Scheduled job to export the data in excel format from incident table and store into custom table
Hello Community,I have one requirement in which, I need to write scheduled job to export the data in excel format from incident table in which only close incident need to be exported and store into custom table (file attachment ) field .
Resolved! How to show help text for fields in service operation workspace
I want to show help text to short_desription field in service opetation workspace.I configured lable and given hint text but it is affecting only to platform view.I want this feature in service opetation workspace also*Please suggest me the way to do...
Need to reorder widget in service operation workspace
Hello Community! I have one requirement. In service operation workspace. Unassigned widget need at first place for my team work section only. Unassigned widget should not be display on my work section. Below is the code. Please help! function incl...
Resolved! How to add 'On Hold' Project state on Projects record and it should not impact the Project tasks
How to add 'On Hold' Project state on Projects record and it should not impact the Project tasks Please guide as its showing impact on Project tasks when added through Dictionary override .
How to show custom variables in walk-up checkin widget
How to show custom variables created in record producer in walk-up check-in widget*Below of your reason for visiting can we show 2 more fields?
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