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Resolved! Checkbox in Multi row variable set

Hi, I have a multi-row variable set where each row has a checkbox.  It's possible to have multiple checkboxes selected (for example, 5 rows with 5 checkboxes selected).  How can I make sure that, when the form is submitted, no more than one checkbox ...

Matt25 by Giga Guru
  • 1495 Views
  • 9 replies
  • 2 helpfuls

Validating Related List Records in ATF

Hello Team, We have an ATF requirement as follows:Create a new record and attach a file to that record.Run a scheduled job that imports data into other tables.Open the newly created record from step 1 and validate the related list records.Steps 1 and...

Khalid9030 by Tera Contributor
  • 952 Views
  • 7 replies
  • 0 helpfuls

Error on PA report on the dashboard

Hi Community, My PA reports were showing perfect data on the dashboard. But suddenly out of those 36 widgets. On 1 widget i am getting this error. java.lang.StringIndexOutOfBoundsException: String index out of range: -1. Does anyone has any idea why ...

Unable to Order a catalog item in portal using ATF

Hi, When i try to order a catalog item using "Order a catalog item(sp)" it is failing with the summary as "FAILURE: Validations failed. Failed to Order Item." These are the steps that i followed, and also once I open the catalog item in the portal pa...

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Supritha3 by Tera Contributor
  • 2762 Views
  • 20 replies
  • 0 helpfuls

Need help with ServiceNow Chart

Hi , Anyone can help with the bar chart I have created?I am not sure why there are empty spaces in between the charts and I couldnt find any settings to remove them.  Thanks in advance

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ChuaR by Giga Contributor
  • 636 Views
  • 7 replies
  • 0 helpfuls

ITSM Implementation: Lab 2.2

Hi! I'm working on Lab 2.2 within the ITSM Implementation Participation Guide and cannot seem to populate the CD Billing Dependency views after transforming the import set data. I have completed this lab 3 times to no avail.Does anyone have any sugge...

gusszn by Tera Contributor
  • 746 Views
  • 4 replies
  • 2 helpfuls

How to change the default login form.

When logging in to the servicenow environment,the default environment will jump to the login Form,but I want the environment to jump to another Form.How should I operate it? Can the system set it?

Li QingWen by Tera Contributor
  • 295 Views
  • 1 replies
  • 0 helpfuls

Resolved! Remove the fields for bulk update in SOW

Hi Team,  I have requirement that when selected a record in SOW to update a record from the list view and clicked the EDIT button a side window with all the incident fields appear, but I want to remove unwanted fields and keep a selected field. Attac...

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saivviekd by Tera Contributor
  • 431 Views
  • 1 replies
  • 2 helpfuls

Resolved! Find Agents icon in Incident form

On client instance i have this "Find Agents" icon near to "Assigned to" field: Is there a way to remove this icon? This is not a functionality that will be used and needs to be removed. Thanks, Daniele

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Display error message when, removing attachment is not allowed.

Hello all,I needed help in a requirement which involves showing an error message on INC table record when someone tries to remove an attachment on it and is not allowed to do so.I tried a "Delete" BR on the "sys_attachment" table, but the error messa...

Aman Thakur by Tera Contributor
  • 591 Views
  • 4 replies
  • 0 helpfuls