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Resolved! Change - Implementation tasks - Add assignment group to Subflow

We are using the OOB flows for Change and the implementation CTASKs have no assignment group.We are unable to add that to the subflow - Change - Implementation tasks.What is the best way to add the implementation CTASK assignment group = same group o...

angelas by Tera Contributor
  • 890 Views
  • 1 replies
  • 1 helpfuls

Import from List View

Hi All - Is there a role that would provide access to import CIs from a lost view other than "Admin"? We have strict guidelines on providing Admin role to users and our process team need the ability to import CI's into different classes on regular ba...

Resolved! Flow designer inbound email trigger not filtering

We have an inbound email flow with the trigger as receive type is reply and body text starts with security camera approval reply.  The flow is running for all reply emails and is not honoring the body text starts with.  I've also tried short descript...

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Mary S by Giga Sage
  • 1080 Views
  • 3 replies
  • 0 helpfuls

Last Backup Date

I'm trying to find the last backup date for my instance. Where is it?

rachele123 by Kilo Contributor
  • 3618 Views
  • 5 replies
  • 5 helpfuls

Field Dependency for List type Field

Hi, I have 2 List type fields as "A" and "B". These both fields are referencing to Choice table and have multiple choices. I have a requirement that when I select multiple values in "A", all the dependent choices of "B" should visible.

Aaviii by Tera Contributor
  • 1155 Views
  • 9 replies
  • 0 helpfuls

Important Dates

I'm looking to record important dates against ci's. At the moment the scope would be business services. But I'm talking about things like peak periods, marketing campaigns etc. These are dates that we may want to use in our Change risk calculations, ...

Michael272 by Tera Contributor
  • 649 Views
  • 1 replies
  • 0 helpfuls

Visibility of Group Members

I am the manager of two groups. When I try to add group members to those  groups, only the members of those groups should be visible to the manager in list view.

anusham8800 by Tera Contributor
  • 1031 Views
  • 6 replies
  • 0 helpfuls

CAB definition information don't replicate on CAB meeting

Hello everyone, We tried to implement the CAB management for the change management team in our company but we faced an issue.When we created a CAB definition, filled fields like “CAB manager”, “Board groups”, “Board Members” or even the “Change reque...

Client Script

I'm new to ServiceNow 1.Write a code to print Caller : Manager , Location , Department ,Email with "GetReference".  2.Write a code to print Caller : Manager , Location , Department ,Email "without GetReference". 

Ram012 by Tera Contributor
  • 498 Views
  • 1 replies
  • 0 helpfuls