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Resolved! empty multirow variable

Hi All, i have a catalogue item which contains a multirow field type. this multirow field contains 2 columns. after i submit the request via service portal, i inspect the ritm and the multirow variable is empty. why?  is there anything alse i should ...

Accessibility Features for Fulfillers and on Employee center

Hi Team,We were trying to understand more about the accessibility features from the mentioned link: https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/get-started/servicenow-overview/task/next-experience-accessibility-prefer...

manojattri1 by Tera Contributor
  • 766 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to write a "where clause" in a database view

Hi,  1. After creating a database view , adding the tables you want to combine , how to define where clause?2. How do we know which one to write where clause for??3. For example, see the picture below,- How to judge where to write the Where clause? a...

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vishnumaaya by Tera Contributor
  • 2417 Views
  • 9 replies
  • 6 helpfuls

Error in data collector job

Hi Community, I have a data collector job which is collecting data with an error as below:I checked the system property 'com.snc.pa.dc.max_row_count_indicator_source' value, its 5,00,000.Its collected successfully in dev and test instances. I am only...

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Community Alums by Community Alums  
  • 1774 Views
  • 12 replies
  • 0 helpfuls

midserver error

 ​Afternoon all We are coming across an error when trying to either create or update a user in AD, but only since we upgraded to Yokohama. The mid server is still up and running. The error message is this:  import-module : A device attached to the sy...

Jack62 by Giga Guru
  • 647 Views
  • 2 replies
  • 0 helpfuls

Update script help needed

I am using mid server and using sql authentication to connect to the badge sql server to pull in all the user badge number and update in the user_badge table . The db is having all active cards but the request is to pull the badge changes like when t...

chercm by Mega Sage
  • 481 Views
  • 2 replies
  • 0 helpfuls

Need to trigger 20 approval for 20 types

Hi,I need to design the flow where there is the field of choice type in which 20 choices are there so I have created approval group and added 20 member in the group, now for abc type the approval should go to Rahul and for xyz approval for Rohit, lik...

jyotisaroj by Tera Contributor
  • 434 Views
  • 1 replies
  • 0 helpfuls

in my incident form when state change to "On Hold" and On hold reason "Awaiting caller" the call back date should not be more than 3 days from current date

Hi community, In my incident form when the state is changed to "ON HOLD" and on hold reason "awaiting caller", then call back date should not exceed 3 days from the current date. If the user fills in more then a three day error message should be popu...

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Forward Schedule - Add more column options

Hi All I am planning on using the Forward Change Schedule to share what changes are in the pipeline. I want to be able to add more columns than the standard three showing: Change No, CI and duration. It would be good to also add assignment group for ...

dashdotone by Tera Contributor
  • 577 Views
  • 1 replies
  • 0 helpfuls