create notification P1 or P2 or the priority changes to P1 or P2
create notification P1 or P2 or the priority changes to P1 or P2
Forum Posts
Resolved! stock rules
I have setup a stockroom and assigned a manager (and the manager has an email address) I have added an item into the stockroom. Then I have setup a stock rule for the item with a Threshold = 0 and a Restock Option = stock room So now there are 0 in s...
37 New Features || 37th Release Yokohama ||ServiceNow Release
ServiceNow Yokohama release is now available on PDI! This marks the 37th release by ServiceNow, and I'm bringing you the 37th feature & update from it! Let's learn and grow together! Stay tuned for exciting insights! https://youtu.be/3TEpUBiEiQ...
How to add a Attachement in variable in the service request,if i am selecting in laptop ,automatically word document needs to populate and user can down load and fill it to upload how to get it in service request
How to add a Attachment in variable in the service request, if i am selecting in laptop ,automatically word document needs to populate and user can down load and fill it to upload how to get it in service request i have a drop down in request form an...
How can I set a parent group in Active Directory using the Microsoft AD spoke in ServiceNow?
created Group1 using the Create Group AD Spoke. How can I set Group2 as the parent of Group1 using the AD Spoke.
related the Kb article template
How can we find out which template they have used in the knowledge article? in the list view or anyother way where we can find it out which template they have used
Resolved! Agent workspace make all fields read only if state is work in progress
Hi All, We would like to make all fields read only on the agent workspace. I manage it with a ui policy, but it does not work for the related list. What I did: But on the related list, all fields are editable and not read only: Can you help? T...
ATF(Automated Test Framework) - Execute a Schedule Job
Hi, I am trying to execute a schedule job in ATF through below Test Steps -1. Record Query on table - Scheduled Job [sysauto]2. Open an existing record in table - Scheduled Script Execution [sysauto_script]3. Click a UI Action 'Execute Now' in table ...
I want to control the incidents that can be viewed by the custom role.
Is it possible to create a custom role and change the incidents that are displayed depending on the group that has been assigned the custom role?I want to control the incidents that can be viewed by the custom role. Is that possible? I have created a...
Resolved! Variable Attribute? Subcategories on the incident form
Hello Community, I am implementing subcategories for my incident records. I got all the dependencies mapped and it all works great but only on the backend. On the actual incident form itself I want the 'subcategory' field to only display choices base...
Resolved! Is there a way to link one or more specific knowledge articles to an incident/task based on the CI that is selected?
Is there a way to link one or more specific knowledge articles to an incident/task based on the CI that is selected?
Delete a user
I want to delete a user account but im getting an error saying Deleting Chris Coveyduck is not allowed because it is referenced in record Scheduled execution of HSBC Sitecore Incidents within the Scheduled Job table. can anyone help me how to delete ...
SFTP STEP - Flow Action Query
I am trying to fetch files from SFTP Server (via Mid Server) and attach them to a particular Data Source in ServiceNow. I am using the "SFTP Step - Copy Files to this Instance" https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/admini...
Which Application is available to all users in Servicenow >?
Which Application is available to all users in Servicenow >?
Cascade Varibale in order guide
Hello Everyone,can anyone explain to me what is cascade variable and how it is used in order guide ?
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