I need to restrict the state field. If mandatory fields are not fillled or empty in task record. we not allow to close complete from Iist View. And need to show the alert or error message in current RITM.
Hey All! I'm researching whether ServiceNow can be used as a Document/Policy Management system. There a few requirements that we'd have to meet and I was thinking whether we could use Document Management for this. Did anyone come across something sim...
Hi, How to find out the list Custom applications which are present in the ServiceNow instance. Can any one help me out for the same requirement. Thanks in advance. Regards,
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Hi Community, I want to create a dynamic filter for a list view when abc field is assigned to me, same like incidents assigned to me filter on the incident list view. But in my case this abc field is a string field and its data we are pulling via int...
Hi All!I would like to insert images in a knowledge articel. Article type is wiki (not HTML).The image name is <test_image.jpg>.I did following actions:* upload image as an attachement* insert this tag in the text field [[image:test_image.jpg]]* clic...
Hii All i need to check attachment has attach or not by using on submit client script like i make one catalog item in that i want to check that this catalog item has attachment or not i try many thing but no luckyour help highly appreciated thank...
Dear folks,can you help me how do i achieve below requitement of notification 'Hello <user>'We have completed your request number sdCould you please verify..."include app URL?
Hi, I'm trying to modify our "Cancel RITM" UI Action so that it doesn't require agents to fill in mandatory fields. I haven't been able to find a solution, does anyone know if this is possible?
Hello,When trying to upload an application to my on-prem instance on the Application Manager I get this message: "Unable to upload application: Decrypted content file not found". I previously uploaded the relevant PKCS12 Key Store certificate to the ...
Good morning Community, I need to create an inbound email action that creates and incident, and then routes it to the appropriate assignment group. I have set up the field actions(shown below), and the inbound action is working-sending all mail...
Hi, I have created a flow for creating three RITM's on one request and mapped to the respective groups but here i want to create one SCTASK for each RITM that means one RITM under one SCTASK and 2nd RITM under one SCTASK and 3rd RITM under one TASK.I...
Hi All,I have a requirement where I need to send attachments from one record to another. For example, when I create an incident from a case, I want to transfer the attachments from the case to the incident at the time of incident creation or during u...
We want to store a few lists in ServiceNow tables, which have simple data, is there some table we can extend to do this so we don't consume a custom table?List Name, Attribute 1, Attribute 2, Attribute 2, ... Attribute 10We have at least about 3 of t...
Hi all 1. I would like to know if the attached Change Management dashboard is OOB (Utah)?2. If so, how do I get to it, I cannot find it under dashboards? ThanksThereza
