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Resolved! Two task trigger Based on checkbox selection

Hi All i have two variables type as check boxes A  and B if supposed user select both option same time and submit the request it need to be trigger C & D two different tasks need to be trigger if user select A option only C task need to be trigger if...

poco by Tera Contributor
  • 1005 Views
  • 3 replies
  • 0 helpfuls

Marking Templates as Favorite

Hello Friends,I have a requirement to add an option for users to mark templates as favorite. I am currently on Istanbul UI 16.So basically when user clicks on the 'Toggle Template Bar' he can see the template slide panel at the bottom of the form. Th...

niitnishant by Tera Contributor
  • 1150 Views
  • 2 replies
  • 0 helpfuls

Add workflow

Hello friends new to flow designer created a new catalog item , but how I can achieve below requirement :Once user fill all the catalog items variables and click submit ...send the ticket to Cloud Services. Is possible, it would also be great to have...

ritumisra by Tera Contributor
  • 383 Views
  • 3 replies
  • 0 helpfuls

Resolved! SLA Breach Time showing incorrect

Hello All, I have configured SLA for security incident. Priority(Response ) =  P2.( 8 hours SLA) Priority (Resolution) = P2 (2  Business days SLA) SChedule is 8 -5 excluding Holidays (Inside holidays its QLD holidays) Incident : INC0109639 once raise...

ShiningStar1 by Tera Contributor
  • 1913 Views
  • 2 replies
  • 1 helpfuls

XML data into RSS feed

var rss_feed ='https://cspreporter.nl/feed/storingen';    var end_point = rss_feed+ "";    var r = new sn_ws.RESTMessageV2();    r.setEndpoint(end_point);    r.setHttpMethod("GET");    r.setRequestHeader("Accept", "application/json");    var response...

Resolved! How to create QR Code / Barcode to submit an incident with Now app

USE CASE: Reporting a non-IT incident with a mobile application (Example: water fountain incident), using a mobile application (a QR code is pasted on each piece of equipment to facilitate incident reporting). This QR code is to be used to report the...

Midro by Kilo Contributor
  • 2728 Views
  • 4 replies
  • 6 helpfuls

Resolved! why the body is not going to third party during rest call?

var body = {"short_description": "test","caller_id":"Abel Tuter","description":"testing integration"};  var abc = JSON.stringify(body);var power_request = new sn_ws.RESTMessageV2('TestInstance', 'Default Post');power_request.setStringParameterNoEscap...

Need to stop the notifications in the Agent workspace

Hello All We are getting notifications in the AgentWorkspace, whenever the Incidnet state got changed.We need to stop that. I have gone through the Provider > Notification and found this notification, https://**.service-now.com/nav_to.do?uri=sys_noti...

DNC by Tera Contributor
  • 470 Views
  • 6 replies
  • 0 helpfuls

Portal script is not working properly in HTML

Hi All, From server side correct value is coming true or false"{{data.matchfound}}" while writing in Ng if condition <div ng-if="data.matchfound" this part is not working .Can you help me to resolve the issue.<div ng-if="data.matchfound" id="buttonCo...