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Need to calculate the duration of approval time

As a user of the AFE process I need the ability to track how long each approver takes to approve at their approval level.I also need the ability to track the total amount of time that AFE has been in the approval process.(Might be able to use the app...

Resolved! Getting error "Insufficient rights for creating new records:"

Hello Support,  Our Production instance was cloned into the Testingenvironment. Since then have been gettingInsufficient rights for creating new records: com.glide.processors.soap.SOAPProcessingException: Insufficient rights for creating new records:...

allen_pitts by Giga Expert
  • 11798 Views
  • 5 replies
  • 1 helpfuls

UI Action to link REQ with Interaction

I have a requirement to create a custom UI action called "Create Request" button on 'Interaction' record.  upon clicking on 'Create Request' button the following action should happen. 1. It should be redirected to the catalog item page in service po...

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Restarting the Updated Workflow

Dear Community, I have updated a specific catalog item workflow. The new RITMs are following the updated workflow. How can I restart the workflow with the updated workflow for the previous RITMs. There are almost 18 RITMs that were submitted with the...

Burhan Shah by Tera Contributor
  • 428 Views
  • 2 replies
  • 0 helpfuls

Resolved! Catalog Item : Needs to create ADD button.

HI, I need to create a button to add the data from one variable to another variable. Button name : Add When Add button is clicked then information will be in text box 1 data needs to be moved to text box 2 variable with comma separated. I have create...

Vasuki by Tera Contributor
  • 2005 Views
  • 4 replies
  • 3 helpfuls

Reports closed within two weeks of opened

Hi,Can some one please guide me how to create a report for incidents which are closed within two weeks of opened date.Thanks in Advance.

Community Alums by Community Alums  
  • 541 Views
  • 2 replies
  • 2 helpfuls

Client Script returning null

Hello Experts, I have created a onchnage Client script to retu below is my script include:  var assignmentAjaxUtils = Class.create(); assignmentAjaxUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, { getAssignmentDetails: function(){...