How to add question symbol beside field in form level
Hi Team, Could you please help me how to add question symbol beside field as per the below attached snip. Thank you.
Forum Posts
Set Request body of an Oaut token request in JSON
Hi all, I'm trying to configure a Request Message with Oauth 2 autenthication via Application Registry. Third party requeriment is that request Body of the Token Request Call should be a JSON with a specific format. Everything I've tried generates th...
Resolved! "Completed" is displayed always as the first stage for a requested item
Hello experts,I have a catalog item associated with a flow created in Flow Designer. Once I request this item, always the stage "Completed" is displayed first (as shown below).Within the flow, I have a catalog task. Once this task is completed, the s...
MRVS column displaying value instead of Text (label)
Hello All, This is a weird one so, I have a MRVS with some Select box type fields that I populate the options through a rest call using the addOption() method. The value and label are set correctly, however, when the user selects an option and save t...
what is the difference between UI policy and data policy?
I know UI policies can hide or show diplays, or you can make any field mandatory as well. But I dont know what is a data policy? Can I have screenshot of examples of data policy?
Unique key filter on list view
Hi Community, I want to add a filter condition in one of my list view where i want a unique entry to be shown in the data. For e.g., User ID is a unique key but for xyz User ID i have 3 entries in my list view. I just want to show a single entry in m...
How to create three RITM in one request after submitting the catalog item to map respective groups
Hi, How to create three RITM in one request after submitting the catalog item to map respective three groups.Thanks!
Complexity with Choice field
Hi All, I had a string field before having values in some fields and other records are empty but I converted it to a choice field through dictionary . Wrote a back ground script to populate existing value of string field on an another field when a us...
Resolved! Ho to break line (new line) from a string.
Hi All, I have one string where i stored glide record information like this Name1:Value1,Name2:Value2,Name3:Value3,Name4:Value4 . But here the client gets more confusion like that so that i want Name1:Value1, Name2:Value2, Name3:Value3, Name4:Valu...
Approval requests triggered to system admin user- strange
Hi Guys,We have approval requests triggered for approval to system admin user for the CMDB task. This is strange and unclear how they are triggered. Kindly please let us know what would be the reason these approvals are being triggered.and also pleas...
How to add a catalog item multiple times to an order guide based on service offering
Hi all, I have a requirement to add a catalog item to an order guide multiple times (i.e., number of service offerings are selected = number of times a catalog item needs to be added to order guide). If we can achieve above one with rule base OR ...
Flow Designer - Get Catalog Variables - Error "is not a valid record"
I'm getting this error when trying to run a flow.Here are the images:
Manage ServiceNow ITIL License Maximum Limit by using Flow Designer
Hi Everyone, I have created the catalog item(with Flow Designer) to submitting the user to get ITIL access in ServiceNow. I have an requirement now, We have a total of limit 600 ITIL licenses.If a user submits a request for an ITIL license and the ...
can we define ola on tasks which will be calculated as sla on request
can we define ola on tasks which will be calculated as sla on request
approval requests triggered to system admin user
We have approval requests triggered for approval to system admin user.this is strange and unclear how they are triggered. could please let us know what would be the reason for the approvals being triggered to the system admin. please check the scree...
