I have a catalog item and a flow which I've assigned as the process engine. The flow itself looks at the data and determines which table the record should be going to, then creates the record. Ultimately the process serves more as a record producer ...
I have a requirement to enable auditing and add activity formatter for a custom table. But Im not sure if its correct to enable audit to all tables. Will it impact performance and storage space?Additionally, what are the factors I should consider bef...
Hello, I'd like the 'Submit' button for new Change Requests to not redirect users to previous screen, rather redirect them to their new Change Request.I found the UI Action of 'Submit' on table 'Global', I just don't want to mess it up by doing stuff...
Hi All, Please guide on, how i can export data into excel [.xlsx] via script. Regards, Suresh.
HiCan anyone please help me with code correction for the ui page:I'm not able to submit catalog item when we clicked on confirm button in servicenow during submission of catalog item request, im getting an dialog box but after clicking on confirm but...
Hi everyone,I'm currently facing an issue with the Discovery tool. Here's what's happening:We had a user travel to another country, and Discovery scanned while they were abroad. As a result, the location of their US assets was updated to a site in Ge...
For catalogue items, where line manager approval is there - approach all form owners and inform them that if line manager will not approve ticket within 3 Days/?, then approval will go line manager's manager which we are going to implement.Could any...
So we have a Problem that has a few Incidents have been manually attached to it from the related list on the Problem record The way I believe it should work is that if I go into one of those Incidents (ex INC0025026) I should see this Problem in its...
I want to create a report listing incidents created by members of a specific group.To do this, I'm creating "Dynamic Filter Options."However, the above settings do not work...Do you know why? I'd appreciate any advice.
I am trying to transfer an entire form section on the Change Request table with an update set.I read previous forum questions and understood I need to transfer the data by using Form Layout.The thing is the data gets transferred properly but I don't ...
Hello Community!When I reject an Idea, an error appears saying to update the closed notes. There’s no closed Notes section on the form to update.Please hel!
Good evening.I have a Catalog Form, where it uses a Workflow, that is also used by 100+ Catalog Forms and creates a REQTASK. So, I don't want to do any changes in the Workflow.Instead of it, I will use Business rule.So, my requirement is, when someon...
Hi guys, I have a requirement to add planned start date and planned end date to a catalog item. I have used catalog ui policy new feature to add a message where an error message pops up for planned start date cannot be in the past, however for planne...
Currently, when a requester submits a request through the ServiceNow portal, they receive a 'Request' number for tracking updates. However, fulfillers can only provide updates on Service Catalog Tasks (Sc_tasks).Unfortunately, neither requesters nor ...
Help - trying to use the Duration field on Closed Problem Tasks. Created to Closed, but nothing is showing in the Duration field. What am I missing?