I bought a second hand macbook pro, but He is registered in a servicenow account that i dont know and this are stoping me from install macOS and use my macbook. What i have to do? I dont have contact with the Last owner anymore
Hello Gurus,I just became aware that many of our ITIL users are not able to Approve requests from the My Tasks tab of the Employee Service Portal. Note: We recently upgraded to the Xanadu version (2 weeks ago) The APPROVE / REJECT buttons are not vi...
Hello All, I have configured SLA for security incident. Priority(Response ) = P2.( 8 hours SLA) Priority (Resolution) = P2 (2 Business days SLA) SChedule is 8 -5 excluding Holidays (Inside holidays its QLD holidays) Incident : INC0109639 once raise...
var rss_feed ='https://cspreporter.nl/feed/storingen'; var end_point = rss_feed+ ""; var r = new sn_ws.RESTMessageV2(); r.setEndpoint(end_point); r.setHttpMethod("GET"); r.setRequestHeader("Accept", "application/json"); var response...
USE CASE: Reporting a non-IT incident with a mobile application (Example: water fountain incident), using a mobile application (a QR code is pasted on each piece of equipment to facilitate incident reporting). This QR code is to be used to report the...
May i know what are the possible reasons to get 500 as the http status?
There is no "New" button while creating new processor in sys_processor table. Is it related to ACL or some other configuration missing?
var body = {"short_description": "test","caller_id":"Abel Tuter","description":"testing integration"}; var abc = JSON.stringify(body);var power_request = new sn_ws.RESTMessageV2('TestInstance', 'Default Post');power_request.setStringParameterNoEscap...
Guys,Greetings!We have a requirement to License & Registration tool integrate with ServiceNow,can someone help us with the documentation part or in past someone has done this integration.need your guidance .Looking forward your help in this . Many T...
Hello All We are getting notifications in the AgentWorkspace, whenever the Incidnet state got changed.We need to stop that. I have gone through the Provider > Notification and found this notification, https://**.service-now.com/nav_to.do?uri=sys_noti...
Hi All, From server side correct value is coming true or false"{{data.matchfound}}" while writing in Ng if condition <div ng-if="data.matchfound" this part is not working .Can you help me to resolve the issue.<div ng-if="data.matchfound" id="buttonCo...
Hi everyone, I have a question that is there any way to make sure the child update sets of a parent update set in the right order when moving batch update sets to another environment? Our team conducted a batch migration of update sets previously. Ho...
Hi All,Is it possible to add a retrospective comment to an incident?We have a requirement where users may need to update a comment with a backdated timestamp if they forgot to document actions taken during the certain time period. This way, when a PD...
Hello all, I have a requirement to populate the employee name [ reference field ] based on employee hire type [ selectbox]. Hiretype option - Employee , Contractor On user table , there is a checkbox [Contractor] if user selects employee only employe...
Hello community, We have 1 custom field named asset on sc_task table and there are some variables on the form also. My requirement is, i want to make the asset field mandatory only when Asset type variable is eus and state changes to closed complete...
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