Hi all,We created a UI action button to restart the RITM flow and the workflow in REQ. When we clicked the restart button, the RITM flow restarted and the state and stage completed, but the workflow in REQ did not work correctly. The parent REQ shoul...
I'm trying to get active cluster transactions to identify the long running jobs.Below is the script that I'm using after referring to the 'refresh' UI action as well as some community posts & KB articles.Below function is to populate the transaction ...
Hello, we have a requirement to show a Terms and Conditions popup upon each login. I believe the previous developer used the information contained at https://www.servicenow.com/community/developer-articles/create-a-popup-message-on-login/ta-p/2305530...
Hi,I want to stop SLA when Assignment group changes, I did not found any way to do it through SLA definition.Can you please help me!!
Hello All, I'm trying an addition script for one of my requirements. The script below automatically adds the previous and new values when the user enters "+integer_value" . However, when a user enters + and nothing, it saves the value "NaN". I attemp...
Hello, we have a business requirement to add a button to a knowledge article to Expand All or Collapse All accordion sections. Currently, we have a knowledge article that has 20 sections on it and it is laid out in an accordion format. So they can cu...
Hello! I am creating a workflow using the workflow editor for a catalog item for a client that uses a MRVS. One of the requirements is to check each row in the variable set and if "Variable A" has a value in one of the rows in the MRVS, it will crea...
How can we populate change Translation button on service portal for knowledge article like below screenshot.for some of knowledge articled it is visible and for some the button is not available. Can someone help on this?
Hi All, Please help on this, I am facing this issue, I wrote abort action code on incident form, abort action is happening but I need to display Error message, for this i have used gs.addErrorMessage(); method but after abort action it is blinking an...
HI.I need to hide a defined field in form layout if application/system.urs = true how can i do that ?I am try with client script but it's not working . this field is table ' how i can to know which field to hide?
Greetings ServiceNow Community,I'm currently tackling a complex project involving the conversion of HTML content to PDF within the ServiceNow platform. While I've made progress with basic HTML to PDF conversion, I'm now facing more intricate challeng...
Hi,I am trying to integrate Boomi with ServiceNow using the standar boomi connector.I can connect the two systems but only using a ServiceNow user with admin role and I don't want to use a user with this role.If the user has the itil role I get the f...
Hi Team, I want to knowGRC: Risk Management WorkspaceGRC: Compliance Management Workspace this two plugin's are free to use in DEV Environment or not Thanks
Hi All, I have created a new catalog item with some variables, I am able to create RITM request successfully the ask here can anyone help me on how carry forward the variables from RITM request to all the catalog tasks created inside RITM. All the v...
We have a multirow variable called 'required users'. Requirement is who so ever added in that can able to read that specific ticket in the portal. Please help us with that configuration.
