Is It possible to create a data type in survey that can take multiple values as response and have a drop down.In the current multiple select option, If I select a reference table like 'core_country' it makes the form too big with loads of option. i w...
Hello everyone,I’m currently working on a project where multiple SLAs need to be tracked and managed simultaneously within ServiceNow. I’m looking for insights on the best approaches to handle this scenario efficiently.How do you ensure that all SLAs...
Please help me on how to write the script to validate the below information.I have a catalog item with the Application field(reference field) referring to the Business Application table,If the application is selected, should validate that the followi...
Hi, I have Catalog item once this is request flow gets triggered and after the approval catalog task is created.In Dev environment everything is working fine. When coming to the UAT: Flow is getting executing and the flow context i could d see that ...
Hi,In this catalog items we have a variable software Name which is a list collector reference to alm_license table. As an admin user, if I request for "USER A" software entitlements are showing up in drop-down to select But if I impersonate "USER A" ...
I have a requirement, where a user should be able to add only 5 RITMS into cart and then proceed to checkout,I have written a Before Insert business rule for this in my PDI and the business rule is working fine as expected.But the same business rule ...
Hi, How to incorporate the Scripted REST API in flow designer as we do it for Outbound REST message ?In Flow Designer, We add REST message by creating new Action of REST and importing REST message. Then adding that into the flow. We have Bidirectiona...
Hi! I'm trying to write a script to query users who belong to both Group A and Group B, so I can add them to a new group (Group C). I'm unsure which table to query or how to write the query. I've experimented with filters in the sys_user_grmember t...
I requested a new instance and using the default catalog item to request something.Below error always show and can't go through all the process.Does anyone know the solution? Configuration incomplete for user provisioning, please check the App Engine...
Hello! We have a need to upload pictures to our assets. Each asset will have a unique image. How can i bulk upload each image for each asset? just as an attachment
When the user click on the request something in service portal it should not go to catalog items but it want to redirect to the homepage when click on request something pleases give step by step guidance to achieve this
Hi,I have an Order Guide that is used for on-boarding of New Hires. This has an AD Account Item to enable/create the User Account which needs no User Input. I have been able to hide non required variables that gets cascaded from the initial screen b...
My requirement is: X (reference) field calling below scriptinclude via advance reference qualifier. it will fetch the hardware assets related to current logged in users assignment group. we use this X field in multiple catalog items.and I have create...
I am having one requirement to add a email of a person to a notification before they are sent from ServiceNow instance. If there is new notification created then I don't want to add mail script to every notification and it wont be possible to add too...
Hi,I'm encountering an issue with the values displayed in choice lists. The expected behavior is that these values should appear in Spanish when a user's default language is set to Spanish. While this works correctly in most scenarios, there's a spec...
