checkbox
I have above requirement, Field is: Does one or more of the following functions best describe the AI system? (Select all that apply)Below are choices, that choices should be checkbox.How to make choices to checkbox?
Forum Posts
how to make some fields readonly in change request and editable by only some of the assignment group
I want to make description and short description read only in change request and make editable by only some of the assignment groups in Implement state.What is the best way to implement it ?
Restrict Date Selection to Between 3 and 6 Weeks After Submission Date
Hi team, Can Someone help me pleaseUsers can only select a date that is in the future and 3 to 6 weeks after the submission date.Past dates (before today) and the date of submission itself are not allowed.
Unable to generate vtb from sprint planning
Hi all, I am in the process of testing Agile Development 2.0 on our development environment running Xanadu. Everything works up unit I click "Start Sprint" at this point I am taken to the sprint tracking page and nothing is generated vtb wise. All...
Resolved! O365 Service Alerts & the Service Status widget, and outages table etc
For anyone else out there who has started moving into Office 365, you are probably already familiar with the "M365 Service Health Notifications" or "365 Sercice Alerts" that go out on a daily basis. These alerts outline aspects of the Office 365 serv...
Disable dark theme on html field in TinyMCE
We are implementing SNow ITSM, and we have noticed that editing KB articles in Dark Mode is suboptimal. I can see how to remove the theme toggle, but is there a way to lock that field into light mode for editing, including the tinyMCE toolbar?
How to check which scripts is running
Hi, I am having a record producer, when I submit it, incident record gets created and the assignment group is getting set automatically. There is no configuration or script I found in record producer. There might be some BR which is responsible for ...
how to set a default value for date field from current record
I want to set a default value for date field which is on the current record of the task table Basically I want to display the date value on the list view of the task table can some know how can I achieve this?
Disable Attachements in ServiceNow Mobile App
Hi All,Requirement:Disable attachment read permission in ServiceNow Mobile App. I have disable the image upload from Activity Stream configured in Record Screen as mentioned in the documentation. But I don't think this would make sense for attachment...
How to allow NON-ITIL Users to post Additional Comments on SCTASK tickets via Portal?
hi guys! We created this widget in portal to display all the SCTASK for each user so they will have visibility on their tickets.However, only ITIL user have the ability to post Additional Comments on the SCTASK tickets.How can we enable the same func...
Visual Task Boards with Projects (agile, waterfall, hybrid, etc.)
I'm looking for ServiceNow documentation on using Visual Task Boards (VTBs) with waterfall, agile, and hybrid projects. Are there any resources on managing projects, tracking time, and handling tasks in both VTBs and the project task module? I’ve fou...
Self- Service Analytics Dashboard
Hi, I have few queries on implementing Self- Service Analytics Dashboard. 1. How to achieve a dashboard for Self-Service Analytics. I have gone through the below documentation but didn't find any OOB dashboard available."https://www.servicenow.com/do...
How to delay the event in ServiceNow
Hi All,How to delay the event in ServiceNowI have identified gs.sleep() method but my lead is not interested use this functionI have used gs.eventQueueScheduled("event_name",current,'','',time);This is not working as expected, Am I doing any mistakeI...
On-call access for group member, not just group manager
From my limited understanding of the On-Call module, the user listed as a manager has the access rights to create and edit their groups On-call rotations. Unfortunately, not all of our groups managers want to manage this and we are looking for a way ...
Software catalog items (pc_software_cat_item)
Hi, Does anyone know the reason that the catalog builder does not allow you to modify pc_software_cat_items so that they can utilise the step based fulfilment flow? Thanks, Jack