We are facing an issue where Service Catalog item prices set to "Fixed (Single Currency)" in EUR are changing currency upon submission. The correct price and currency symbol display when viewing the catalog item, but after submission, the price and c...
Requirement - When multiple Impacted Services/CI’s are present, change tasks should be created automatically in the same way as the affected CI C-Task.The respective C-Tasks should contain details like planned start date, planned end date, descriptio...
Post Xanadu upgrade in test instance, we cannot fill out risk assessment questionnaire, getting this error message. I have reviewed the forum I am getting "there are no risk assessments define... - ServiceNow CommunitySuggested to add assessment cond...
Hi Community, I have requirement to show the data from table in table format but only latest 3 records so I have copied the 'Data table from instance definition' and added the record_limit option in option schema, but this widget is calling a interna...
Hi. My below encoded query is not working taskGr.addEncodedQuery("sys_created_on>=javascript:gs.dateGenerate" + (dat));I am passing data as parameter in API and its value is being sent as ( with single quotes) : '2025-01-08','00:00:00'Can you p...
Hi,Upon refreshing the page, Comments are disappearing After adding to Knowledge article in the portal. It is for all the Articles and all users. But the comments are being stored in kb_feedback table.Checked the widget 'Knowledge Article Comments', ...
var githubToken = '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'; // Replace with your GitHub token var repository = 'rohanb459/sn_power_bi_poc'; // Format: username/repository-name var filePath = 'data.json'; // Path in the repo (subdirectories allowe...
Hello All, We need to implement a functionality to send a dynamic opening message when incident communication starts on the MS Team. Currently, there is an 'Opening Message' field in the 'Collaboration Chat Configuration'[sn_tcm_collab_hook_chat_ci...
I have created a variable set and the variables are getting reflected in the RITM form but not in the SC task form showing empty. No client scripts and UI policies are written to hide these variables. Can anyone help me with this
We are facing an issue with the "Save as Draft" button on the catalog item form.We have two list collector variables—List Collector 1 and List Collector 2—where the values in List Collector 2 are dependent on the selections made in List Collector 1.A...
Hi!Is it possible to have a custom field on journal that will be mandatory every time posting for example a work note?E.g. the value for the custom field choosen every time posting will be correlated with the actual comment in work note?Someone that ...
I only find trainings on Change Management. Thanks!
Hi everyone,I’m working with catalog items and I’ve added a widget to the variables for a catalog item. However, after submitting the catalog item, I’m unable to see the widget data in the RITM. Has anyone experienced this before or know how to ensur...
Good morning.I have a requirement to build a variable/question with 3 choices, that need to be added as checkboxes.But the problem is, we can only check 1 checkbox at a time. Multiple selections on the checkboxes are not happening. Please help.
I have a requirement where I need to create Survey and send it to the iniated person once the case is closed.Here, Please help me on how to Implement the below functions:On a scale from 1 to 5 how would you rate your experience with team member / <in...
