I have one catalog item, need to show for only 10 countries and 1 site code that site code is not available from the list of 10 countries.Please suggest in script in user criteria.
I am trying to search for a list of values using "is one of" filter conditions. Suppose I enter 20 values in filter but SN returns only 17 records. I want to see which are the 3 values for which there is no data in system. Is there a way to find whic...
Hi Team,I have a query where authors of knowledge article are not able to change valid to date of expired retired article is it OOB functionality, if it is OOB functionality how to configure that authors will be able to change the valid to date and r...
We have q request to send notification to requestedfor based on date. A date field is present in catalog item based on what is selected date on that field before 1 day and after 1 day we need to send a notification. For ex:-if i select 25th date so ...
Hi All,We have 2 use cases where we want to create ATF steps .1. Selection of incident from list view2. Click on dasboard to view report or data.We tried to look into OOB steps but no luck.Please let me know how to do it.Thanks in Advance.
Guys , how do i make a connection between Servicenow and Azure to Pull Azure Security Groups to SNOW?much appreciated your help in this .
Hi, In my requirement i have asked, how can I restrict images that are being attached to email to 35000bytes or how to set the limit to 35000bytes of images attached in email. Without using this property, glide.email.inbound.image_sys_attachment.filt...
Hi Community I have created a report now I need to schedule a report with every 5 mins and send it to the mail id only if any incident is created How can we achieve this
MID Server propertiesalias_filtering_behaviorSets the behavior of Discovery aliases. Behaviors define how strictly the system enforces the use of credential aliases in Discovery schedules.Type: stringDefault value: looseThe choices for behaviors are:...
I need to hide the views for change table to non admin users. Using script but not working. var restrictedView = 'service';if(current.getViewname() == 'restrictedView'){if(!gs.hasRole('admin')){answer = false;} else {answer = true;}} Any idea help me...
I am trying to access basic auth credentials I created from a scheduled job to be able to access rest end point. I tried to do the following but it is returning null.var provider = new sn_cc.StandardCredentialsProvider() var credential = provider.get...
Hi Everyone, My name is Damien, and I make ITSM improvements for a university in Australia. I'm noticing a lot of requests (about 45% of all requests) struggle to be categorised into catalog items, due to the flexible and non-standard work that occur...
I cribbed this section of JS, but it only puts up an alert message, while still submitting an empty form. How do I add an abort action to this?if(user == '' || user == 'undefined' || user == 'null' || desc == 'null' || desc == '' || desc == 'undefine...
Hi All,We need to remove ITIL groups for users who have not logged in for the last 45 days and need to need to send notifications after ITIL groups removal. I attempted to use userGroup.deleteMultiple() and deleteRecord() methods, but they are not fu...
Hi, all!As a platform administrator overseeing Now Platform functions (Virtual Agent and Employee Center), I've been exploring ways to optimize our operations.Given my recent dive into ServiceNow ITSM, I believe it could be a valuable tool for handli...