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Update sets with different scope

Hello, I need to move two different scoped applications Update Sets at one go into test instance  Ex:Update set1: Profile scopeUpdate set2: Risk Management scope Is there any way to move both update sets together or should I move it individually 

anvitha ash by Tera Contributor
  • 2386 Views
  • 3 replies
  • 3 helpfuls

Scheduled Jobs

Hi, In catalog item i have following fields,1.Requested by2.Requested for3.Request Type  Now my requirement is  if requested by is 'contract employee = true'(field in user table) and request type(choice variable in catalog item) is Contract terminati...

dixitreddy by Tera Contributor
  • 444 Views
  • 1 replies
  • 0 helpfuls

Hide record producer.

Hi,Is there any way to hide record producer in native view but the same should be visible in portal? 

Email script

I need the output shown in SS1 picture the highlighted part UPDATE/RESOLVED in the beginning of the email subject and also in the header.When user puts UPDATE/RESOLVED in 'Actions being taken' field as shown in SS2 picture, the email subject should b...

Catalog

I have 6 fields on the catalog form.1.Type select box : name  - your_role: Choices : operations , IT , Sales , uk , audit .2.Type select box : name  - coverage: Choices : local , glo , rerquest .3.Type select box : name  - you_like: Choices : Company...

Resolved! incedent

How can I create a custom field on the Incident form that automatically populates with the current user's name?

mahesh009 by Tera Expert
  • 3048 Views
  • 7 replies
  • 19 helpfuls

Integration Failure Mechanism

Hello, I got the requirement to provide failure mechanism for integration which means if any integration is not working as expected what are the standard steps can be taken to reduce the impact in business and what are the counter steps to follow to ...

Not able to edit article in review state

Hi,I want to make taxonomy topic field on knowledge article editable in review state. I have written a ACL to allow edit in review state but it's not working. Can someone help me on this like based on what script fields are becoming read-only in revi...

Community Alums by Community Alums  
  • 470 Views
  • 1 replies
  • 0 helpfuls

Sailpoint integration with servicenow

Hi All,I have a query regarding sailpoint integration with serviceNow, Do we need to enable a plugin in service-now for sailpoint integration or   does it require any plugin or adaptor from Sailpoint end toestablish the integration between both the p...

gaurav56 by Giga Contributor
  • 31300 Views
  • 3 replies
  • 0 helpfuls

How to join sys_history_line table with incident table

Hi, I'm having a issue, when i create database view using sys_history_line and incident. TThis is how I tried. Please correct me if I'm doing it wrong. I have tried several methods. It didn't work.  

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SSA1 by Giga Expert
  • 2691 Views
  • 5 replies
  • 1 helpfuls