How to send notification weekly with recent assigned incidents to assigned to user
Hi, I would like to send a weekly notification to the "assigned to" individual, containing a hyperlink list of the incidents assigned to them. Regards,Sanju.
Forum Posts
Xanadu feature ! ECMAScript 2021 (ES12)
Hi All,ECMAScript 2021 (ES12) is coming to individual script in the Xanadu.With the help of this now we can use 'let', 'const' and also including arrow functions. These feature will be used globally, not just in scoped applications. Thanks & regards,...
I want to write a script in ACL
Hello All , I have a requirement , where there is a pre-existing "Write" ACL on the change request table for the "close code" field . I want to write a script which will allow only the "requested by" , "assigned to" and the change manager role users ...
Resolved! Catalog variable of Integer - numbers only
I'd like to create a catalog variable that allows numbers only and this doesn't appear to be available OOB. When I search the Community, people are using a variety of scripts for this. Does something this common really require a script?Thanks,Trish
Assessment Instance Questions not showing the questions after Assessment Instance is Created
I have a requirement where a surveys needs to be triggered to a particular group as soon as the incident is marked as Resolved.As we can't directly use the group to trigger the survey, so I used a flow designer to trigger the Survey to the group memb...
Resolved! Hidden fields appearing on RITM form in Service Portal
Hi All I have an issue with one of my catalog items, where the RITM page on the portal is showing a hidden field after you submit the request. For example, here is the form a client script is hiding some fields (i am using a client script because th...
Unable to search old tickets as before after upgrade - Applications - ServiceNow
What could be the reason I am Unable to search old tickets as before after upgrade
integration with datadog
HI All , Am trying to integrate datadog with service now by following this article here >>>https://docs.datadoghq.com/integrations/servicenow/<<< however it asks to upload the XML file to service now but when i tried , servicenow accepts only xls ...
How to move consumables from one stockroom to another stockroom
Hi, Need to move bulk consumables from one stockroom to another stockroom with rack, bin and quantity details we have requirement to move the consumables between the stockroom in bulk how to do it or should we create any UI action or record producer ...
Resolved! Need help on custom Save button
Hello, We have created a custom Save button on a scoped application for a table. The code for the button is given below. The Save button is conditionally visible, which is why we created it instead of using the out-of-box (OOB) Save button (which sav...
I have a variable called business justification, it is having the validation to enter minimum 50 cha
I have a variable called business justification, it is having the validation to enter minimum 50 characters, it was done by using client script .How to show the how many characters were typed already in the field.
Load Data Map to Reference Field
I am trying to import via Load Data from an excel file.My source data (excel file) has the following fields: Acquisition methodAsset tagCostFunctional departmentInstalledStateBuildingModelPO numberSerial numberSupport groupEntityLast locationOwning D...
Flow restart for custom table
Hi Everyone, I have an custom table that runs on Flow Designer. Now, I want to cancel the flow and restart the flow again, when user changes the "approver" field on the form. I have created the before "update" business rule and it's working as expect...
How to fix the "Part of the query on live_message has been ignored" error
Hi guys! Does anyone know what is the cause of these 2 errors and how can I fix it? It shows randomly whenever I'm searching for a ticket. It wasn't consistent though. Sometimes it would show up, sometimes it won't Part of the query on live_message h...
Ticket is not getting created through Scheduled job
Hi, I have created an automatic ticket for every first day of the week and auto-assign to a particular user through scheduled job but that ticket is not getting created.The below is the code so can anyone please help on this, It will be usefull.Thank...
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