Resolved! How to add a SC Scroll to top widget in portal
Hi, I want to add SC Scroll to top widget in the portal. How can I add? @Aman Singh @Anil Lande @Ankur Bawiskar @Mark Roethof @Mark Stanger
Forum Posts
Error occurs when using "X509Certificate.getInstance(bytes);)"
We are using the below script line in Business rule"var cert = X509Certificate.getInstance(bytes);"But it is throwing an error like this "Could not find class: java.lang.ClassNotFoundException: com/sun/security/cert/internal/x509/X509V1CertImpl'" Ple...
How to keep the font style same in different mail script content in the notification Email body
In email body i am calling two notification email script and want to have the font style same for both the mail scripts and the content written in the notification body. All should be of same font style verdena.How to achieve this?
Looking for an guidelines for moving Flow Designer from Global to Scope
Hi Everyone, We have created all actions, sub flows and flows in Flow designers in Global scope but now requirement is changed from Global to scope. is there any way we can move from all actions, sub flows and flows into scope instead of rewriting ev...
Hide Info message " Requested item is approved".
Hi All, We are facing a issue with the approve button. So lets say when the state of RITM is pending we should not allow the approvers to approve the RITM, Until or unless they make the state back to open . I have a BR rule which is restricting the u...
Flow Designer
On ticket submission:REQ/RITM Short Description: New Out-of-Stock AlertCreate an SCTASKAssignment group = Service DeskShort Description: Stock AlertConfig Item:ERX How to build above example in flow designer. Any idea help me.
is it possible to use the ipad front facing camera to capture barcode for the widget?
is it possible to use the ipad front facing camera to capture barcode for the widget?
ssl certificates information store in CMDB
Is there a way to use Service Now to store security Certificates ? We have a requirement to record application certificates in a central location and was hoping that we could use Service Now to do this for us. Some features we would like to imple...
Resolved! Why add days not working when using glide date function?
var today = new GlideDate();gs.print(today);var tmrw = today.addDaysUTC(1);gs.print(tmrw);tmrw is printing as undefined? what might be the reason for this?
Too many fields on a form - Health scan report
Hello Everyone, We have a health scan report ran on our instance and in one of the finding it is stated that there are some forms (not catalog forms) in which there are too many fields and asking to reduce the fields on the form for less than 30 fiel...
Usage of SLA Condition script/rules
Pros/cons of using this functionality? Noticed any defects/issues?
Dynamic SLA schedule based on task assignment group
How to create an SLA with a dynamic schedule based on the assignment group with different schedules.Ex. If an incident occurs to a 24x7 team in the early hours of the morning, the SLA must run, however, if the team is assigned to a group that has a 1...
DevOps Change Velocity Perception Survey
Hi ITSM community members, The ITSM product team is seeking feedback on initial customer perception of the DevOps Change Velocity product (whether you've used it, are familiar with it, or have never heard of it). If you'd like to help and provid...
Resolved! Transform map issue
Hi Team,While uploading the data using transform map there is an issue encountered in the source table is loaded with the correct choice values and after tranform the data the data is getting incorrect and picked the wrong choice value.Please help to...
Resolved! Notification email
Hi,I have a requirement to send notification email to the employees manager of XYZ company. It is a pre-hire notification email which includes Employee name, email and hire date. It should run on a daily basis in sys_user table. First we have to chec...
