location is empty showing in kiosk in Walk-up - Location kiosks
HI All, Can anyone help me why the location showing empty Walk-up - Location kiosks.module name : walkup experienceThanks ,Chandan
Forum Posts
Automated report extraction from servicenow to shared folder
Hi, We would like to extract the reports from service now instance and transfer the reports to shared folder in specified path automatically, any idea or help would be appreciated.Thanks.
Customer Satisfaction Survey - Tracking response to feedback
Version in use: WashingtonHi, Service Now Community. Like many in the community, we have customer satisfaction surveys triggered upon the closure of incidents and Requests, and we review the survey responses and associated feedback regularly.In some ...
Resolved! Rename Department to Supervisory Orgs
We have a request to rename the Department Table to Supervisory Orgs to better align with Workday.What would be involved in renaming the cmn_department table?
Script for Record Producer to create Standard Change
Our requirement would be to have a "ticket" on the Portal with check box selections, and based on which check box is picked on submission the matching Standard Change template is created. We had a former employee who said Record Producer with script ...
Need help with a custom script
Hi Community, We are passing 2 parameters ProjectID and psNo in a Scripted Rest API GET resource. The requirement is to grant access to anyone who has the 4 project titles(u_project.project_manager,u_project.u_delivery_manager, u_project.u_additional...
Knowledge article comment
I checked one knowledge article in my ServiceNow instance where one person has added comment, but it is showing another person name in the comment. where can I configure that isuue?for example, I'm "Govind" i commented on knowledge article but it is...
Catalog form
One Catalog item two fields Type 1 : Select Box : CountryType 2 : Select Box : State Country is true then populate state. using Client script but not working. If end user submit form then Approval to go Network group.Approver is approved after trig...
create problem from case
Hello, we use a UI Action to create a problem from case, this button however, will create and save an empty problem in the data base even before filling and saving ( submitting) the form, the result is empty problems without the mandatory field.I cha...
Documentation for OOB fields on Catalog Task Table
Hi All, Where can I get exact ServiceNow Documentation for fields , like the description of each field what it is meant for on Catalog Task (sc_task) table. I was able to find below : https://docs.servicenow.com/bundle/xanadu-platform-administratio...
Inbound action is not working
Hi Team, In my instance one of inbound action has already created, by using of that RITM has been created. now I have added some of new email id in same inbound action witch is working fine in dev and test instance email and tickets both are generate...
Clicking on Create Knowledge button on Resolved Cases getting Record Not found on CSM WorkSpace
When we Click on Create Knowledge button on Resolved Cases getting error message that Knowledge Record Not found on CSM WorkSpace only and it is working fine in Servicenow Backend(Native) view. We are facing this after Washington DC Patch 6 Upgrade. ...
Need help in Order Guide to request single item multiple times
Hello Everyone, We have requirement, where we need to allow user to create request multiple RITMs from single order guide. Can anyone suggest solution for this, without adding item to CART, can we allow user to create request? Thanks in Advance
Catalog item
How to set this Condition after catalog creation If End user submit the form then Approval to go "Network" group.Approval is approved after trigger task and assignment group Database group name.
LDAP - login with either userPrincipalName or SAM
Hi, My company wants me to setup the ability to login via userPrincipalName as well as SAMAccountName. Currently we use LDAP and the SAM is used to authenticate, the UserID field is populated with the SAMAccountName. My question is, how can I get...