Create a Tab under Related Links "Show Related Items" on a Security Incident
Hello,Can someone tell me and how and where I can create an additional tab for "Show Related Items" under Related Links on a Security Incident form shown as below? TIA
Forum Posts
Plugin ID
Hello, I have a question : Why do some ServiceNow plugin IDs have 'sn' while others have 'snc'?For example Agent Workspace[com.snc.agent_workspace.csm] Asset Management[com.snc.asset_management] Thank you NidhaL
Issue with Transform Map Creating Duplicate Columns
Hi Team,I am facing an issue with a transform map. There is an OOB transform map for one of the HAM tables. The user has the option to download a template and execute the job.For one of our requirements, we were asked to enable this functionality fro...
Is there is any OOB API to check for the reports and the data
Is there is any OOB API to check for the reports and the data
Resolved! Fix script to close the RITM and Associated REQ and SCTASK
Hello All, Can please someone help me with the Fix script to close the RITM records which are active and not updated before one year ago. i need to fetch data encoded query on RITM."active=true^sys_updated_on<javascript:gs.beginningOfOneYearAgo...
How to achive the below reports in Performanca analytics
Hi, 1.How to achive the below reports in Performance analytics.2.How to get the pie chart type in PA.Can anyone please help on this, It will be usefull. Thanks!
In Form field is showing value for user and in List view the field is not showing value
Hi Faizy here Good day ,I have a doubt regarding Form and List view field have data in form but not showing in List view for unassigned user and for some user data is showing in List view and for same user another record data is not showing in List v...
Show surveys from newest to oldest
Hi experts,Surveys are showing in the order of oldest to newest. Like here in the screenshot expired ones are shown at the top. Can we change to display newer ones at the top? TIA
Fix script giving an unexpected result
Hi All,Before I had run the following script on alphabet field where the requirement was when I select others in alphabet field the existing value should populate on other alphabet field. var grTable = new GlideRecord('table_name'); grTable.addEncode...
My Change request model is changed to "unauthorized change" of type "Emergency".
I need help understanding how an "Unauthorized change" of type "Emergency" works. When I tried to change the "Normal" model to the "Unauthorized" model, I expected the request model to change "Unauthorized" model. However instead it became "Unauthori...
Update Propose Major Incident UI Action
I would like to add two more inputs from dialog and post the data to incident. Could you please help me on this. I have made some changes, but unable to post the data for new variables. function propose() { if (!proposeBtn.hasClassName('di...
If user is member of group need to trigger approval to the group member
Hello All, Can anyone please help me how to acheive the below requirement. I have one group name 'Change approval lead'. Based on the configuration item selected in change request the approval will get trigger, I have another table name ' group confi...
ACLs based on the views
Hi Community, I need to provide write access to few fields based on some roles. I have 3 views which is visible based on roles. I have created field level write acl for xyz field and i want it to be writable only to 2 views but its writable for other...
Requested state stuck in pending approvals
Hello all,i had a scenario when the approvals in RITM rejected or the RITM cancelled the state on RITM should set to open and REQ requested state should be in pending approval, i have created a UI action 'Restart' when clicking the UI action the exis...
date field show error message
There is a "Date" field that is visible based on another field called "Request," which has three choices.I need to implement validation on the Date field:if a past date (earlier than today) is selected, an error message should appear, and the date fi...
