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Forum Posts
Resolved! ACL access
Hi All, I want give write access to 4 custom fields of a custom table to those who have a certain role.How can I achieve this ? Thank You. @ShubhamGarg @Satishkumar B ,@Brian Lancaster @Mark Manders @AG - LearnNGrow
How to hide Order Now button in portal when variable changes.
I have a requirement where I need to hide Order Now button in portal when a variable option is selected Yes.
Filter Records in trasform map before importing them to target table
Hi All, How to filter the records before transforming them to target table for ex : I want to filter the records that have status value from source as "disposed". I don't want to create these records in target table with this status. do I need to use...
Resolved! How to display questions and answers in virtual agent
Hi, I have few questions and answers list so i have created a topic 'General questions'. but i want to do the once we click on that topic it should display list of the questions then we click on any of the question it should display the answer.How to...
Modify Incident related lists filter condition in Problem Form
Hi Team, Can anyone please tell me how to edit Incident Related List default filter conditions on Problem Form.Thanks in Advance!!!
Survey Question Field Issue in SP portal
Hi All, I have a issue while creating New field in Ticket closure Customer survey field.We have created a new field in survey will multiline free text. We are looking to make the below field wide with free text in the survey form. Backend configurati...
Change the order of variables on the Catalog task form
Hello All Hope you are doing well, We have a requirement where we need to update the order of variables in the Catalog Task form, making it different from the RITM variable sequence. For example, on the catalog form and RITM, the first two variable...
Worknote not added on the SN workspace.
Hello All, Please check the below the attached image, when add work note by clicking on edit option on the workspace the work note is added to that record. Please advice us what should we do to resolve this issue or is this Servicenow problem.Thank y...
Worknote not added on the SN workspace.
Hello All, Please check the below the attached image, when add work note by clicking on edit option on the workspace the work note is added to that record. Please advice us what should we do to resolve this issue or is this Servicenow problem.Thank y...
Variable search is not working in Service Operations Workspace
Variable search is not working in Service Operations Workspace. It keeps loading when we select option "Variables" to filter RITM list. I am new to workspace; can someone please help. I believe it's not getting correct input to look for variables suc...
how to change color in portal in text and icon color should be different
how to change color in portal in text and icon color should be different. Circle color should be dark purple and text color should be black, please suggest.
Inbound action : To copy the email content onto the respective RITM
Hi All, kindly help me to resolve this:Created an inbound action that copies the email content onto the respective RITM worknotes/activities.The emails will come from "abc@gmail.com," and the subject will contain the RITM number.Below is the script ...
Flow Stage
notice that in Employee Center, some requests are showing a list of Stages and some doesnt. what causes this?note: both request are using different flow, but with the same stages in each flow
on after Transform Map Script not working
Hi All, I'm importing the data to cmdb_ci table so based on class this will also get updated in alm_asset table.Now I'm trying to update the status field of alm_asset table since it is not directly available in cmdb_ci, For this I'm writing a onafter...
