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How to restrict special characters in Transform map data load

Hi All,I am having a transform map which is loading the data from third party application to ServiceNow Users table.There are some special characters in the Department value that is sent from third party app. Ex: Fältred. Once it loaded into ServiceN...

Renu9 by Tera Contributor
  • 1067 Views
  • 3 replies
  • 2 helpfuls

Resolved! Create dashboard

What will  difference 'This week' and 'Last week' display? in Dashboard creations

Resolved! Import Standard change template Issue

I'm trying to bulk import the standard change template in servicenow. I'm referring to the solution provided in this link - https://www.servicenow.com/community/service-management-forum/does-bulk-load-import-of-standard-change-templates-copy-all-the/...

Amey8 by Tera Guru
  • 1010 Views
  • 2 replies
  • 1 helpfuls

com.glide.script.RhinoEcmaError: "getTypeChoices" is not defined

Script Include:        getDisplayChoices:function(value) {                            var result =[];            var legal =new GlideRecord('custome_table');            //legal.addEncodedQuery('u_segment=OH^u_active=true^u_type=Type');               ...

rajeswari6 by Tera Contributor
  • 458 Views
  • 2 replies
  • 0 helpfuls

Customer / Requester field on Task table

Hello, does anyone out here know why ServiceNow never has the Customer (or Requester) field as the core field in the Task table? We got an enhancement request from stakeholder to add it as a custom field so they can use it in the report filter condit...

Resolved! VTB Error: "You do not have permissions to modify this record"

Hello All,Looking for some guidance on this Visual Task Board (VTB) permissions issue. Users on a VTB keep getting the error "You do not have permissions to modify this record" when they try to move a ticket from one State lane to another. Even ticke...

Maria20_0-1731510691306.png Maria20_1-1731510811914.png
Maria20 by Tera Guru
  • 2434 Views
  • 6 replies
  • 0 helpfuls