Hi all, We have a requirement to make all fields read only on incident except State and Worknotes. This should happen when user from the current assignment group opens the form. if Assigned user is the current logged in user, then need to make stat...
I need to implement stock rules and transfer orders in my company, but I don't need all the tasks in the template as it comes from default settings (image below). I would like to know if I can reduce the number of tasks (transfer order template). In ...
Hello Community! I have one requirement When Refreshing the CAB Meeting Agenda items, you have an option to email yes or no, then refresh shuffles the agenda items for the scheduled CAB.As a user, can we schedule the refresh daily at 9:00 AM so that ...
Hello Community! Please explain below encoded querystartONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()^active=true Thank you!
Hi Community, How to show the list view records count in the notification body. Suppose we have 15 incidents whose status is work in progress. We want to show 15 as a count in the notification body. Thanks
Hi all, I can use Update Selected to add something (for example a user/operator) to multiple records. But there seems to be no way to remove (user/operator) from multiple records. Basically, I want "Assigned to" filed become empty on multiple reco...
We are depends on power automate for getting approval and from there it is directly updating the approval record which is associated with RITM. For this how i need to create endpoint for them to get access? In power automate they do have actions for ...
I have a List Collector type variable called 'server_name' that uses the cmdb_ci_server table. Using Flow Designer, I need to populate the multiple server names in the sc_task description, but when I try, the sys_ids are getting populated instead. co...
Hi Team, We got a request to schedule a dashboard called - open incident dashboard and the schedule is once at 9 am every business day How can I achieve it is that possible to schedule a dashboard ? RegardsB Siva Teja
I was just playing around with Schedules and Child Schedules. I created a "8-5 weekdays excluding holidays" Schedule that has a Schedule Entry of Monday to Friday from 8:00 until 17:00. Clicked on the "Show schedule" link and each Monday - Friday sho...
var SerialNumber = "current.serial_number.toString() ";var gr_device = new GlideRecord("alm_hardware");gr_device.addQuery("serial_number", SerialNumber);gr_device.query();if (gr_device.next()) {gs.print("asset found");} else {gs.print('asset not foun...
I have two columns of checkboxes.I need to be able to select one of the check boxes and have three additional checkboxes, but they need to be indented? 1 (box not checked)2 (box checked) 3 (new indented box) 4 (new indented box)
Is it like subscription that comes with costing? Or we can free to use it without spending money over it?
Hi, I could not be select catalog variable: ip_address under the For Each item condition.Below is the screenshot. Please help me what is the issue?
Hi, 1. If one category and sub category is selected assignment group should be mandatory only if the part is part of that group only. if he is not part of that group, it should not be mandatory.2. Make a field visible or mandatory based on role. Othe...