Hi,I am getting this error for all the OOB topics in virtual agent "I'm having technical issues and won't be able to continue this conversation.".Can anyone please help on this,It wil be usefull.Thanks!
Hi,We have installed plugin and configured all the things as per below article.https://www.servicenow.com/community/hrsd-blog/configure-manager-hub-your-team-data/ba-p/2342072How to get the data under "your team" in manager hub in esc portal.Thanks!
Hi All,I am getting the date and time value from the script var ab= 2024-12-24 05:48:45; but in the i want only the 05:48 time only and stored in the one of the variable , Can anyone suggest how to get it . Thanks ,Chandan
I've created a button test4 in Service operation workspace, Its functionality is to open a UI Builder Page within the workspace only.After clicking test4 page seems like this.For this functionality I've created this button in Action Assignment like b...
Whenever a problem is added on problem reference field on incident form. Current incident gets added to related list "Incidents" on related problem record. How is it happening? Also how can i implement same process for change request that when a cha...
Hi AllNeed to send a Attachment from servicenow to an third party tool via API without using integration hub plugin.Content type - multipart form dataNote- the third party tools not supports the encoding and decoding of base64 format. Thanks you in a...
I have a catalog item that has a primary_contact list collector. After the request is submitted, i want to send a notification to the selected users(s) on this list collector anytime there are updates to the RITM. I've tried several methods but canno...
Hi Experts, I have a quick question regarding the integration of Rapid7 with ServiceNow. Is it possible to configure this integration without utilizing the Vulnerability Response module? If so, what would be the best approach to handle and resolve vu...
i am currently using the badge integration and have pulled in all the user badge information from a sql db of a security system , would need some advice how to keep it updated as user might lose their badge and replacement done , how to pull in updat...
After Xanadu Upgrade, when we open cab work bench record we are getting Below Java script error. "running Client Script "Load Next Available Time script": ReferenceError: ScriptLoader is not defined". 'Load Next Available Time Script' is a OOB client...
Hi Team, I have a doubt regrading report creation. I want generate a report which will show Requested item no. , approval group, action date, comments on that RITM, action date . Thank you
Hi Everyone, I have a normal change workflow where in a group approval is triggered. For a particular change request, the workflow shows that the approval has been approved, while on change request we do not see any approval and approvers have not ...
Hi everyone,Is there a way to identify any related previous incidents based on the contents of the description, short_description and/or worknotes? Is there anything oob that would enable us to 'link' incidents based on the contents of some or all o...