I am creating a UI Policy to show or hide variables in my portal catalog item dependent on what is chosen in a select box variable. When choosing the conditions "<variable name>" is "<actual variable name chosen>" I save this to then setup my Catalog...
Dear community,I created a Checklist template called "ServiceNow Checklist" and I would like to apply it to the current incident with an onChange client script whenever the category of the incident changes).Any idea how to do that?Thanks and kind reg...
Hi All, I have got a requirement to capture the time taken for an approval group to approve the change. we need to calculate time from the time the Group approval requested to the time It was approved.Please help me with any of the suggestions .I hav...
Hi Everyone,I am creating a workflow for a record producer and I want that if approver rejects the approval then he should be able to change a field value of that Record producer. How can this be achieved. Needed your valuable suggestions. (would be ...
Hi all,We need to create a breakdown for the planned_end_date in the change_request table. Could someone please clarify which source table we should use for this breakdown? Any help would be appreciated!" Thank you.Vidya
Hi,I have the below requirements. server_names is a List Collector variable referring to the cmdb_ci_vmware_instance table. Based on the Servers selected, we need to populate the IP addresses(ip_address) of those Servers into the ip_maint_list variab...
Hi,I want to cancel a Standard Change Proposal without having to populate the mandatory fields e.g. Description, Business Justification and Sample Change Requests. For this i have modified the cancel proposal ui action as below. On clicking cancel pr...
Hi,My CSV file is not getting attached to emails..Scheduled Job-var itemRec = new GlideRecord("sc_req_item");itemRec.addQuery('sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');itemRec.query();if (itemRec...
Hi Team User is available in sys_user table but not able to find In the Service portal while filling the form
How to use script include & client script for integration restapi callRequriement:On the catalog item form one field of users when chnage the user in backend restapi has to be run has to show on pop on the clinet script the account status of the pert...
Hi,I want to give a popUP confirmation before approval of a record. I have done this on widgetLevel via the below utils. But for mobileApp it is differnt. What is the alternative for mobileUI. spModal.alert('<br><b>Alert message</b>').then(function (...
Hello folks, I have to populate a single line text with values in a Lookup Select Box variable. First Lookup variable is Select_location (It will show a list from 10 different locations (Question_choice)Second Lookup variable is the name of the locat...
How can I set the state of an Incident to "Closed" automatically after a certain number of days?
Hello all, I am new to ServiceNow and flow designer, i am still learning, Please help me with below issue, I have a list collector field on catalog form with 8 options to choose from, all these options are stored on a custom catalog choice table whi...
Hi, When the SC-Task state is pending, and when user updates additional comments then the state should automatically change to work in progress Also when user updates additional comments from email reply it should change the state
