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Auto populate "requested for" email id and manager

Hi ,  I am working on creating a catalog item , I want to auto populate the email address field and manager field based on "Requested for" field. How can we achieve this. Any help would be appreciated. Thanks,Karuna.  

SP Widget - fetching all email IDs from response.

Hi All, I am trying to fetch all the email ID's from an API Response for multiple users. 'data.parseMemberList1' gives me email id of 1st member in the response. How can I fetch/ store all the email id's of users from the response. 'validateddominoMe...

Ankita9793 by Tera Contributor
  • 168 Views
  • 1 replies
  • 0 helpfuls

Ui action to open the Kb artical

Hi All, I am creating one Ui Action . When the user click on the  button it should redirect to the  some Kb article and i am fetching the KB  latest published  kb article but when i clicked on the button its not working .Please find the script below ...

Resolved! Setting Reference Fields to ReadOnly in List View

Hello all,    I am interested in setting four reference fields to ReadOnly on the incident table while in list view.  The INC records need to be in state = closed for the reference fields to be ReadOnly.  Finally, two roles can still change the refer...

lonesoac01 by Giga Guru
  • 571 Views
  • 2 replies
  • 0 helpfuls

Set value in reference field glide ajax

Hi All, I have created a glideajax to send data from client to script include, so the field is on the form: - ABC.So I am sending sys_id in string form and sending this data to client side, the data is coming but how to set this list in reference fie...

Priya75 by Tera Contributor
  • 600 Views
  • 7 replies
  • 0 helpfuls

Tasks are getting cancelled in workflow

Hi all,  I have to make tasks trigger depending on the checkbox selected. If the "Net ID" is selected, tasks need to go to teams "ABC" and "LMN" and if "Name" is selected, the task needs to go to teams "LMN" and "XYZ", however when I am selecting bot...

Notification not sending from an event trigger

I'm at a loss.  I have created a Business Rule - Event trigger - Notification to occur when the Change moves from the Implement state to Review state.  No matter what I do, the actual email is never sent, not even created.  The business rule runs cor...

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Beginners Guide- How to compare the form version

How to View Form Layout Versions in ServiceNow Issue Description:We received a ticket from a user who mentioned that they used to have the ability to relate INC or Sctasks to other items when closing sc_tasks under the “Related Records” section. Howe...

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start date and end date validation

I have two fields in a delegate form starts and ends, when the start date and end date are equal and when the end date is less than the start date it should show an error message. I'm using the below onchange client script, the script is working only...

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GBS by Tera Contributor
  • 360 Views
  • 1 replies
  • 1 helpfuls