We are looking for some suggestions on using the AD Integration spoke for resetting passwords. Background: I feel it is important to give some context here to avoid extra questions if possible (is it though?) Our company has several domains. Our pri...
Hi All, We are considering using the Blackout Calendar for change freezes, but we would only need to check the Planned Start Date and Planned End Date.Is this possible? Thanks,Sam
Hi,I have a requirement to allow users to give only this format in the string field, since time type is not supported in portal I am going with string type, so I want that particular field to take only this format 10:00 AM /PM. How to do this if anyo...
HI Everyone,Needed some help, how to create change request from JIRA to ServiceNow, is it possible using change velocity workspace?if someone has implemented, please help here with some guidance to proceed. Thanks in advance,Svani
Hi, I've a requirement to increase the size of the description box(from task table) on NOW Mobile. Then from one of the servicenow KB article I had done few changes on 'task_instructions' column on Dictionary Table. I've increased the Max length colu...
hi i have created a button on the incident form to open a form to request first name , last name and phone as an input variable to Rest message but when i click the button nothing happens . Client script : function openDellIntakeForm() {var dialogCl...
Hi All , I have written the below onchange client script for impact field , the requirement is .. whenever an Incident form is opened there is some default value for the impact field on the Incident form being setup .. so if the customer changes the ...
Dear Community,I want to create report to show the related CI's in the server table but not able to do so. need help with the same, please find the below screen-shot for the same. Thanks,Shivam.
Incident Time Worked Related List: If possible, Move the Time Worked related list out of the Related Records Tab, and add it as its Own Tab directly after Related Records please help me with the solution. thanks in Advance,regards, saikumar
I have created a Record Producer with variable type of 'Attachment'. In the table I am using I have required variable with same name of type 'File Attachment'. Everything works fine except when I submit the form my created request will show two ent...
Hi All, We have ATF as attached(PFA:ATF_Steps_01) in that we have created the custom step Wait N Seconds as attached (PFA:InputN_02 & WaitseCode_03). Getting below attached error(Error_04) when I give 120 seconds in Wait for N seconds step it is wait...
In order to implement Telecommunication Service Management do we require ITSM subscription also? Especially when we need problem, incident, and ticket management. Are TSM and ITSM different products? Or are they in the same stack?
Hi Team, There is one requirement that I need to set the SSO Value on the user table if its empty ,only for those users that are selected on the catalog item only for the production environment [ Refer screenshot ] User field type - List collecterbac...
Hello!! I would like to know whether we can integrate Spicework ticketing tool with Servicenow? Thanks!!
How to display only the states that are available in the selected country and if the state has selected to XYZ , only cities in that state should be displayed in the below variables. Please suggest.
