Step 1 : I have created a custom field named "datacertificationstatus" on cmdb_ci table Step 2 : In OOB data certification task, if any element is certified then associated CIs in cmdb_ci table should display value as "certified" for the above custom...
Hello, I have created a custom table that extends incident table in PDI. The custom table u_incident_ext has 4 default None ACLs create, read, write and delete with a custom role u_incident_ext_user present in it. Now I have given this custom role to...
Hi,Surely there is documentation on the Servicenow website that provides a field-by-field description of each cmn_location field? (some of them are self-explanatory, but others are not).I've been searching but am unable to locate. Can anyone help? Th...
Hi Team,I need a "Name" field to be editable in the native view but read-only in the SOW workspace.Field is on Table Business unit (business_unit). Table don't have any views to set field read-only from UI Policy or Client script.Could you please let...
Hi All, I created some custom ticket filters. All admins are able to see this, unfortunately, anyone with the itil role cannot. This was a global change. Is there a way to ensure everyone can see these? What I and other admins can see: What someon...
Hi community,I want to make the knowledge artcile in service portal translated in user preference language for exemple if an end user select french in his profil languge the knowledge article should become in french language.How to do this?
Certainly! Here's a revised version of the sentence for clarity:Hello everyone,I have a requirement for my project: I need to update 350 records in the "user group" table. Specifically, there is a field called "Type" (which is a list-type field) th...
Hello All, I have a custom table 'u_sla_service_configuration' which has two fields of type string 1. CMDB Level of service (value to be displayed in cmdb_ci table) (Note: Display:true)2. Catalog item level of service (value to be displayed in sc_cat...
What's the best practice in terms of usage (mainly creation) of Tasks ? Basically trying to ask if we should even allow Users (ITIL licensed who have SNOW native access) to create
Hi Team, I want to transfer my servicenow table data to snow flakes table. the column will be the same in both side. Can you guys help me with some suggestions/documentation? ThanksGM
Hi Team, I am getting Access denied to create new email and the notification record not created in the email table i am unable to find this thing if any one knows abt this could please help me on this Advance thanks
Teamwhat could be the reason customer is getting blank reports?even i checked conditions and every thing is fine
Hi, I want to show an error message when i post any commnets and worknotes through post button in incident form.I want to know where and how to got that post button (OOB) in incident form.Can anyone please help on this, It will be helpul.Thanks!
Hi We just turned on Polaris on our instance.Some of our users still use homepages which where previously easliy te be set as a landing page for the user.The user was able to switch between homepages or dashboards but in Polaris this option is no lon...
Hello,I need to send a notification to ownership group members (if present) , else to knowledge managers. First reminder will be sent 30 days before article expiry, second reminder will be sent 15 days before, 3rd email at 7 days, and last email at 1...
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