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Trigger Order Guides in Flow Designer

Is there an OOB way to trigger an Order Guide within Flow Designer? I'm looking for the same functionality as the 'Scriptable Order Guide' workflow action within Workflows, but in Flow. Do I need to create my own Flow Action and include a script step...

Resolved! Cancel button on Record producer

There is a Cancel button on record producer which appears if we select the "Can cancel" checkbox.I want the user to be redirected to a certain link when the "Cancel" button has been clicked. So far I have been unable to find from where the code of th...

sidarth by Giga Expert
  • 3308 Views
  • 17 replies
  • 4 helpfuls

Resolved! SLA

Hi All, Kindly help to understand how SLA task should ideally be calculated for Problem tickets when a Problem gets reopened and reworked to provide fix. Thanks

SaswatiC by Tera Contributor
  • 814 Views
  • 8 replies
  • 3 helpfuls

Default Calendar View to Day instead of Month

Greeting!This is a similar question to:https://servicenow.box.com/s/stqg80g3wlx04gu9on4ddrui147yp24h I'm looking to see if the Default Calendar view can be changed from a Month View to a Day View for specific reports.

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mauricio23 by Mega Expert
  • 3424 Views
  • 8 replies
  • 5 helpfuls

Edit OOB Article Expiry Event

I'm looking at setting up the notification for upcoming knowledge article that are going to expire. At the moment the OOB event for expiring articles runs on the 1st of every month but the articles it picks up are for the following month so for examp...

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