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Forum Posts

How to create secure access link

Hi Team, I am working on one integration where  i  need to send PIN number to user via email -However I dont want that PIN to be visible in ServiceNow on task   its only user who can access the link .Is this configuration possible ?? Any other way to...

vinitaraico by Tera Contributor
  • 1100 Views
  • 2 replies
  • 0 helpfuls

Event parameter not working with notifications

I've got an SLA workflow for emergency changes that creates an event when it reaches 50%, 75% and 100%.  When the event is called from the workflow at 50%, it passes the current.task.requested_by field as parm1Same thing happens at 75%, except as par...

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KeithM1 by Tera Expert
  • 1450 Views
  • 3 replies
  • 1 helpfuls

Need to create approval for Problem Task table

Hi, We have table named as "PROBLEM_TASK" and inside that table we have new field "DUE_DATE".Do what our client requirement is whenever someone tries to change the Due Date, or let say whenever user tries to update the Due date, we need to trigger an...

ahmadfaiz by Tera Contributor
  • 1310 Views
  • 3 replies
  • 0 helpfuls

Documents needed

Hello Team, Can someone share architectural documents of SolarWinds  and SCCM integration. Thanks in advance.

Sriram28 by Tera Contributor
  • 552 Views
  • 1 replies
  • 0 helpfuls

Metrics Definition

Hello I am trying to create a Metrics definition on 'em_alert' table on 'maintenance' field. However, when I created new alert 'Metric' did not updated with values.  Is it the case that it does not work for Boolean values?      Thanks.

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