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Icons are overlapping

Hi all,i am facing issue while showing two icons in list view for one user of my client he is seeing the icon right side but abnormal of the incident table but the rest of the people including me it was showing on left side attached screen shots belo...

shaik23_0-1704706095043.png shaik23_1-1704706174049.png
shaik23 by Tera Expert
  • 554 Views
  • 12 replies
  • 0 helpfuls

Resolved! Change Approval UI Action Button

@Community Alums  I am new to UI action. Could you please help me to achieve this. Thank you Create UI ActionName: Change ApprovalTable: incidentUI Action should do the Open Dialog-- Dropdown to select approval state and Comment fieldOn Dialog. Submi...

Harsha38 by Tera Guru
  • 427 Views
  • 1 replies
  • 0 helpfuls

LDAPUtils

I came across the LDAPUtils script and the setManager function in there. setManager: function(source, target) { var ge = source.getElement(this.manager); if (!ge || ge.isNil()) return; this._getLdapUserUpdate(); var ldap = new Packages.com.glide.sys....

ravali6 by Giga Contributor
  • 5237 Views
  • 8 replies
  • 0 helpfuls

Resolved! How can I get number of days ticket has been opened

Hi,I have created a string field on incident and trying to get total days of incident opened based on created date and todays date. Its showing time as well, how can I remove time and show only days.  var gr = new GlideRecord('incident'); gr.query();...

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reddy8055 by Tera Contributor
  • 1645 Views
  • 9 replies
  • 0 helpfuls

Filtering Columns on a Custom Table

I have a custom table with 3 columns.I'm trying to use a reference variable in my form.I'd like to filter Column2 pulldown in my form based the selection from Column 1.I'd like to filter Column3 pulldown in my form based the selection from Column 2.H...

Joe Taylor by Giga Guru
  • 888 Views
  • 7 replies
  • 0 helpfuls

How to map variables from one RITM to another?

Hello Everyone,I need to map RITM variables from one RITM to another. For example, on the source RITM, there are "Mode after" (reference) and "Business justification" (string) variables that need to be updated on the target RITM. The target RITM also...

shareef1 by Tera Contributor
  • 363 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow Designer flow triggered on first update only

Created a trigger in flow designer.  Trigger fires off when table is updated and a value in the OutOfStock field changes to Y or QuantityOnStock changes 0.  I've specified this trigger to run (For Every update) and also tried (For each unique change)...

Renee-17 by Tera Guru
  • 689 Views
  • 5 replies
  • 2 helpfuls

Map Service offering based on Users

Is it possible to Map Service Offering based on Users ? If yes, How on an environment where CSDM is not completely implemented ? so that it will be easier to select them during incident creation. Department field is empty and not mapped with any user...

Haripranvam by Giga Contributor
  • 207 Views
  • 1 replies
  • 0 helpfuls

Microsoft Entra ID Spoke Integration

Hello All,We have an requirement , where we need to pull groups from Microsoft azure to our ServiceNow instance by using spoke.  Any help would be appreciated.Thank you!

C_S3 by Tera Contributor
  • 1200 Views
  • 2 replies
  • 0 helpfuls