Hi,When any variable or UI policy is updated for an item. Automatically the Catalog item and the variable set also captured in the update set by system. This issue was observed after upgrading to Vancouver version. How this can be resolved? For now w...
Hi, We need to integrate servicenow with third party tool. Third party tool generated bearer token and could you please help us how to add the bearer token in servicenow. In servicenow we have created the catalog item along with the workflow. In wo...
Is it possible to join the values of two variables and populate a third variable with the results of the join from those two values? For example, let's say I have the following: Variable 1: Multi Line Text (i.e. example text 1)Variable 2: Multi Line ...
Hi, So In EDM scopped application, i have a catalog item called "TP" and it has a request type field which has create_tp, modify_tp, terminate_tp. so when submit the form with request type as terminate_tp, then a related tab called EDM Request shoul...
I want to hide preview option in the related list. Something like below in scoped application table. I tried some UI scripts in the community, didn't find the exact solution. Any help would be appreciated.Thank you
Hi Experts, When ever user submit a request or update a request it trigger a notification. In notification I want to give a button whenever user clicked the button, it should take the user to the request. Thank you.
Hi,I am quite new to the VTB. And right now as I see it, labels are only displayed as a small colored circle in the VTB cards and I would need to hover on them to know what that color label refers to. Is there some kind of way to show the names of th...
Good Day Everyone, We have a requirement to format the MRVS (for eg. highlight the variable with empty and incorrect data). We can achieve this for catalog variable set using style function. PFB. However, it is not working for the MRVS. Please advice...
Hello, Looking for some help. I have a catalog item that creates multiple SC tasks and after they are all complete the workflow creates a Change Request. How can I map the variables from the RITM to show in the change request? Or at least populate th...
Hi All,The 'for text' search option is not working.There is a record that it's short description field is populated but when I try to use the 'for text' search with this value I get 0 records, although there this value exists.Does anyone know how to...
I have a automation which pull the file(CSV) from SFTP location and paste it on to the data source and load the data using transform map. We get a new file for every 4 hours and transform map triggers for every 4 hours and processes the data, i have...
in a widget--> iam getting multiple RITMs data from server side to HTML side and able to see the data in HTML like RITM12321 RITM12321RITM12321 RITM12321RITM12321 RITM12321 now i want to send the data from the HTML to server side individually,...
Hi All,Use case: I have to create 5 different views for 5 modules. I have created the respective views. I have added the view name to the corresponding modules also. But still when i open the module, the respective correct view of that module isn't r...
We are implementing Service Operations Workspace in Tokyo Patch 5. I am using the Chrome browser. We are seeing some issues with @ mentioning in comments/worknotes. Whenever I attempt to @ mention someone, it sometimes works and sometimes doesn't.Aft...
Hello,I have a query related to preserving the original priority of incident . There is a use case for example, if incident is created with P2 and then priority changed to P4 (from the source) , it will overwrite the original priority from P2 to P4 ...
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