Hi I am trying to run a report that shows all the Requests I am following but doesn't appear to have any option in the selection in report creation When we click on the Follow any updates it will send a notification, but would be good to be able to h...
I'm building a form using catalog builder, where a user will be able to submit a request for a delegate. If the Requested_for is a manager then he/she can only submit the request for their subordinate, else if the delegate is not a subordinate then ...
I'm trying to create a report to improve visibility on our platform into which catalog items are generating approvals. As the sysapproval_approver table has approvals generated off of task records, I can't find a way to actually associate an approval...
Hello Everyone, i want to create interactive filter on dashboard. Below is requirement1. i should able to select user in filter. Once i selected if user is a manager and then it should filter reporting members for Manger and need to display all the ...
Hi Experts, We are encountering issue with our change management process. Specifically we are finding the risk assessment is missing from some change requests. even though we have validation mechanism in place to prevent user from requesting approva...
Hello community!! I have an email script that pulls all variables into an approval notification body. It works great :). I am having trouble excluding some variables from the print. Does the community see any issue with this script? I've tried to exc...
The exact match result that shows up when searched with KB article number in Global Text search is showing up record that's in draft or review state. How to configure this exact match search result as such to show published version of KB article when...
I am trying to execute UI action inside a client script so that it will trigger automatically without clicking the button. How to call and execute UI action inside client script.
Hi All, I would like to create a custom, filtered view on the dashboard that the whole team can view. Current OOB environment. Below, I received this from another partnered instance as a reference. It displays the following: Logged: All logged t...
Hello,In the RITM, we have 2 reference fields called "Requested for" (derived from Request) and "Opened by"(derived from Task).When we set their values via workflow(Scriptable Order Guide) script:var parameters = {"opened_by": current.variables.manag...
Hi, I want to Populate list of child values from relationship (cmdb_rel_ci) table filtering condition ()in "vm name" variable of catalog item, which is reference field refers to "cmdb_ci_vmware_instance" table(this is referring to the instance table ...
Hi Team,I have a table "u_orchestration_schedules" in which I have my request item and followed that related change record informations.I am creating a new view which named as "orchestration" i can able switch the view manually. But when i written th...
Hi All, Can someone please help with the below regex to validate 'ABCD_EFG_HI_123' var patt = new RegExp("^[A-Z]{4}_[A-Z]{3}_[A-Z]{2}_d{3}$"); Thanks in advance!
Hi how to get the URL of the current record in business rule which i will be passing in the Rest message
Hi all,I am working on the notification where I am calling the email script which generates the table and prints the rows which contains data of imported rows via transform map.Everything is working fine but the Notification Preference link which sho...