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Getting error in Transform History

Hello All, We are getting errors in Transform History. Please check the error details in the below screenshots.It is showing "State as Complete with Errors".Error Message:Error Message: {"cmdb_key_value":{"incomplete":4},"cmdb_ci_db_instance":{"incom...

Abdul333_1-1714035152989.png Abdul333_2-1714035203013.png
Abdul333 by Tera Contributor
  • 719 Views
  • 3 replies
  • 0 helpfuls

Change Task Notification

Hello All, I enabled Change request Task notification in my instance. I want to modify the content in notitication body.But i didn't see HTML script in notification under Body.  It is emplty.How can i view  Out of the box notitification body script t...

ShashankKumar_1-1714758427389.png ShashankKumar_0-1714758379488.png
Kanna12 by Tera Expert
  • 137 Views
  • 1 replies
  • 0 helpfuls

How to get the full url while loading the page.

Hi All,  I have requirement to get the URL if I click on the menu. I can able to get the base url using glide.servlet,uri but need full url. Based on that I can able to write condition.  Can anyone please help me?

Filter Group member

Hi,  I have a requirement i have a reference field referenced to user table . I want to filter the users who are the member of a particular group. means the list should show the members who are in a particular group so that the user can select from o...

Additional Assignees and SLA Impact - Please help

We are trying to move to more out of the box technology and best practices for ITSM. Currently, our analysts add a large group to the "Additional Assignee" field. We want to move into creating incident tasks to create clearer ownership and to focus o...

KFry by Tera Contributor
  • 222 Views
  • 2 replies
  • 0 helpfuls

Date field not to allow any characters or numbers

Hello Everyone,  I have a date field where I don't want to allow the date field to enter any characters or numbers in the record producer. Can anyone help me in achieving this. 

ChanduM by Tera Contributor
  • 261 Views
  • 2 replies
  • 0 helpfuls

Impacted Services/CIs on Change form listing non-service CIs

I have found cases where under the 'Impacted Services/CIs' related list it on Change populates non-service related CIs.We do have application services populating, but depending on the affected CI's added, it also pulls in CI's from:cmdb_ci_app_server...

Johnathan R by Tera Contributor
  • 1071 Views
  • 3 replies
  • 2 helpfuls