When the direct link to a catalog item is shared with users, it displays the error message. "You are either not authorized or record is not valid." if the user is not logged in. Is there a way if user is not already logged in, we need to redirect use...
Hi Everyone,Can anyone explain how to use ATF(Automated test framework) in Integration Testing. I have to use the ATF to test the application which is integrated with Service now . Please help me with the examples.Thanks & Regards,Haribabu.
Hi,I have created a custom choice type column on the change_request table called 'u_lead_time_duration'. On that I have defined three choices:1_day_lead3_days_lead5_days_leadThe plan now is that if 1_day_lead is selected, it should not be possible to...
hi, i am writing a widget on an on prem instance, my question is this - is it better to execute a large query once and populate a large array of the queried data or is it better to execute several smaller queries and populate a small array of the dat...
Hi TeamI am successfully approved the manger approvals through flow designer but I am unable to trigger the sc_task through flow designer after manager approvals.Thank you.
Using Performance Analytics, I created a widget, Indicator, and Indicator Source to obtain scores by month of certain Incidents fitting a filter. I also have the previous year's scores by month. Here is an example: What I am trying to do is take, ...
How to show the attachments after manager approval in request automatically
A while back I created some dashboards with IFrames (list view for sc_task as an example) These come into the dashboard with the option to filter the list right on the dashboard via the URL fed to the IFrame (unlike a report). You can also change th...
I need to connect Alteryx Designer to the ServiceNow input tool. I've already installed this tool in my Alteryx Designer desktop application, but as you can see in the attached screenshot, the tool is requesting a client ID and client secret, which I...
Hi all..I am new to the ServiceNow Platform. I have created a select box variable and have given two question choices to the select box.But I when I select Try It I see that in the drop down only one question choice is getting reflected.I deleted the...
Hello, Starting with Tokyo and now with Utah, we noticed that in the Service Portal there is a "Solves my issue" button above a knowledge article that displays to the end user within the dynamic search results during Incident creation. What table re...
I have a file form and in that form there is a termination date field on the form. So whenever state is moving from transmission to terminate some tasks are getting created based on conditions and in those tasks i have a due date field so whenever th...
Hi all, How can we make the 'New Incident' option visible only to users from the IT department? Is it possible to do so? Please refer to the screenshot below for better understanding. Thanks
Hi All,below is the script written in schedule job. var info = new GlideRecord('u_cam_account');info.addQuery('u_active', 'true');info.addQuery('u_cloud_provider', 'aws');info.query();while (info.next()) { var cp = info.u_account_id; var innerI...
