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Forum Posts

Approval notification for Knowledge Articles

Hello,I want to create a approval notification for the approver of Knowledge article. The body of the notification should contain a hyperlink 'Click here to approve the article' at the bottom. Which  will approve the article once approver click on it...

SP Variable editor Clone Issue

Hi Team,I am getting one issue after cloning out of the box sp-variable editor widget I have configured one Tab in Standard ticket Configuration under this i have created one tab variable Modifications which will be shown in some condition if i am ch...

hemantsoni2_0-1717569472054.png hemantsoni2_1-1717569572303.png hemantsoni2_2-1717569647583.png
hemantsoni2 by Tera Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Rest API - adding users/contacts to the sys_user table

Hello and Good Morning, just inquiring what is/are the best practice in terms if integration (with external sources ) with the sys_user table. We are planning to use REST API to add/update users in the sys_user table however, is this the best practic...

kydomingo by Tera Contributor
  • 1092 Views
  • 7 replies
  • 1 helpfuls

Is there a listing for url navigation parameters?

Hi,I am trying to be able to link to various tables directly through the navigation bar and am coming across certain problems.First, is there a way to be able to find what the name of the table is. Or how to find the current table you are on?Second, ...

Trigger Order Guides in Flow Designer

Is there an OOB way to trigger an Order Guide within Flow Designer? I'm looking for the same functionality as the 'Scriptable Order Guide' workflow action within Workflows, but in Flow. Do I need to create my own Flow Action and include a script step...