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How to add approval for each RITM at same time in flow designer

Hi Community, How to add approval for each RITM created from flow designerbelow is my flow where i am creating RITM based on list collector variableif i add ask for approval in loop then it will wait for approval then second RITM will createWant to a...

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shweta14 by Tera Contributor
  • 344 Views
  • 2 replies
  • 1 helpfuls

Daily Performance Monitoring

Hello All, We are Monitoring the System Diagnostics, Transactions in daily bases. 1. What is the maximum duration of the JVM UP Time, like it shows in hours and in days so what it the ideal range of the JVM UP Time to make a note if it is greater tha...

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Abdul333 by Tera Contributor
  • 742 Views
  • 3 replies
  • 0 helpfuls

Resolved! Help with Json formatting

HI All ., I am stuck with some issue with Json formatting in the script .Kindly help me and let me know where am I doing mistake:  // Add your code here var pool_members_curr = {}; var pool_members_ui = {}; var device = '10.33.120.205'; var pool...

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thirumala2 by Tera Guru
  • 1400 Views
  • 6 replies
  • 1 helpfuls

When, where and how to use Knowledge KB article templates ?

Hello Team,  After we installed HRSD module, we have new KB templates available in our instance. Could you please help me when should I use FAQ template, How to , what is and Standard. How differentiate the KB with these templates. Please help. Curre...

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B Ashok by Tera Guru
  • 475 Views
  • 2 replies
  • 0 helpfuls

How to add the approvers who has a particular role in a flow designer

In an Ask for Approval action step, I want to add the approvers based on their roles i.e. only users who have role xyz should be the approvers of the record. The 'Ask for approval' action in the flow designer doesn't have the feature to add approvers...

GBS by Tera Contributor
  • 165 Views
  • 1 replies
  • 0 helpfuls

How to define system property for ACL

We need a property to identify which roles and which group can delete the relationships.This should be used in the ACL. Assist me to how can I achieve this, In advance, Thanks! 

Mr khan by Tera Contributor
  • 788 Views
  • 3 replies
  • 0 helpfuls

email script

I have a select box variable for example 'partner' in my catalog item, which is user details as question choices(text is the name and value is the email id).I have to send notification to the partner field value which was selected during raising the ...

abhisek by Tera Contributor
  • 588 Views
  • 12 replies
  • 0 helpfuls

Resolved! Closed tickets in Service Portal

Hello,  I see in several conversations that you guys see closed tickets in Service Portal. The question is that I am not able to see how to configure SP in order to see closed tickets, I only see active incidents and request in the portal. Could you ...

p_espinar by Kilo Guru
  • 4511 Views
  • 3 replies
  • 1 helpfuls