Resolved! How to link 2 workflow activities run together
Hi Team, We have run script and catalog task which needs to be executed in parallel. Can someone pls let me know how to link together. Thanks
Forum Posts
Want to create %usage report based on field value
Dear Community,I have some field containing the number values like and I want to make %age report based on the number field values, for example in Linux Server record I have field called Ram and I want to calculate the total usage in %age, need your ...
CATALOG ITEM: How to make a variable mandatory and visible based on 2 conditions in client script?
Hi,Greetings for the day!I have a requirement where Division (String variable) should be visible and mandatory when Company (reference variable) has business area "India" and Payment type (choice variable) is "Write Off".I have created a Catalog Clie...
Can I disable the manual entry of date fields on a modal?
I have a modal where there is start date field where user need to use datepicker to select the valid date. Is there any way to disable the manual entry of the date instead direct user to use datepicker to select date?
RITM Reopen button not working properly
Hello All, I Created a custom widget and Mapped in Standard Ticket Configurations of sc_req_item Action Widget.Widget Details: var table = $sp.getParameter("table");var sys_id = $sp.getParameter("sys_id");// Valid GlideRecord var gr = new GlideRec...
Resolved! UAT Testing Test Scripts
Hello, We are into an early stage in ServiceNow implementation. I am wondering if anyone could share the UAT testing test scripts for the following modules? 1. Incident 2. Change 3. Problem 4. Service Request 5. Knowledge
SCTASK auto closer logic in flow designer
Hi All,As per my requirement i have created 3 SCTASK and in else condition I am creating 2 SCTASK , for this both condition I apply the auto SCTASK closer logic .once the SCTASK created based on created date the all sctask should be auto close in 7 d...
filed length modification is not effective through update set
Hi All,I have increase the length of the created by filed in attachment table and captured the change in an update set.When I deployed to higher instance, the length of the filed is updated but not effective, so the issue our business facing is not r...
Name change in worknotes
Hi All,My requirement is whenever there is a change in state happens then in work notes system's name should come instead of user's name. State change is happening with before business rule . Can someone help me in this issue? Attached is the screens...
Need to populate groupmembers based on group
Hello,We have 2 reference fields on form. 1 is referring to group table & other is group member table.My requirement here is to Populate group members in 2nd reference field based on the group that we have selected in 1st reference field.Can anyone h...
Query Regarding Transfer of Universal Request to other departments
Hi,I have a requirement that I want to have a "Transfer" button on Universal Request record and on click of it should show a modal popup which gives a list of departments to transfer the universal request to eg - Universal request to be transferred t...
Regarding Transfer of Universal Request to other departments
Hi,I have a requirement that I want to have a "Transfer" button on Universal Request record and on click of it should show a modal popup which gives a list of departments to transfer the universal request to eg - Universal request to be transferred t...
Transfer of Universal Request to other departments
Hi,I have a requirement that I want to have a "Transfer" button on Universal Request record and on click of it should show a modal popup which gives a list of departments to transfer the universal request to eg - Universal request to be transferred t...
Hide and show fields on form based on roles
Hi All,im having a requirement where on the form im having state and assigned to fieldsthese 2 fields should not be visible to the contact but it has to be visible for fulfillers (assignment group)please help me how i can achieve it Both in portal an...
Resolved! Service Now API end point to qlick sense for imgrate service now data to qlick sense
Hello, Qlick sense team wants to imgrate service now data to qlick sense for reporting porpose.We provided our end point to qlick sense team to access our SN account and created user account to access.End point : Rest explororGET https://accdev.servi...
