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Need help for CSV not getting attached to emails

Hi,My CSV file is not getting attached to emails..Scheduled Job-var itemRec = new GlideRecord("sc_req_item");itemRec.addQuery('sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');itemRec.query();if (itemRec...

How to Confirm an Approval on Mobile UI?

Hi,I want to give a popUP confirmation before approval of a record. I have done this on widgetLevel via the below utils. But for mobileApp it is differnt. What is the alternative for mobileUI. spModal.alert('<br><b>Alert message</b>').then(function (...

Kingstan M by • Mega Sage
  • 1006 Views
  • 1 replies
  • 0 helpfuls

Resolved! incedent

How can I set the state of an Incident to "Closed" automatically after a certain number of days?

mahesh009 by • Tera Expert
  • 4937 Views
  • 8 replies
  • 21 helpfuls

Sys id showing up in email

Hello all,  I am new to ServiceNow and flow designer, i am still learning, Please help me with below issue, I have a list collector field on catalog form with 8 options to choose from, all these options are stored on a custom catalog choice table whi...

vahini_0-1727709108375.png vahini_1-1727709223104.png vahini_2-1727709391954.png
vahini by • Giga Guru
  • 1081 Views
  • 2 replies
  • 0 helpfuls

Sc task State change on additional comments

Hi, When the SC-Task state is pending, and when user updates additional comments then the state should automatically change to work in progress Also when user updates additional comments from email reply it should change the state  

Mk_snow by • Tera Contributor
  • 1881 Views
  • 6 replies
  • 1 helpfuls

Populate form field value based on variable value using Flow designer script

Hello,We have a requirement to populate value in the Due date field (Form field) based on value available in the variable field(date/time). It should set Due date to be after 5 days of variable value. This should be achieved using flow designer.We tr...

Community Alums by Community Alums •  
  • 937 Views
  • 3 replies
  • 0 helpfuls

Resolved! Chromebook

Hello experts,i want to can we use chromebook laptop for servicenow development, If yes what processor is good enough.

shaik23 by • Tera Expert
  • 1328 Views
  • 3 replies
  • 0 helpfuls

Update sets with different scope

Hello, I need to move two different scoped applications Update Sets at one go into test instance  Ex:Update set1: Profile scopeUpdate set2: Risk Management scope Is there any way to move both update sets together or should I move it individually 

Mk_snow by • Tera Contributor
  • 3637 Views
  • 3 replies
  • 4 helpfuls

Scheduled Jobs

Hi, In catalog item i have following fields,1.Requested by2.Requested for3.Request Type  Now my requirement is  if requested by is 'contract employee = true'(field in user table) and request type(choice variable in catalog item) is Contract terminati...

dixitreddy by • Tera Contributor
  • 781 Views
  • 1 replies
  • 0 helpfuls

Email script

I need the output shown in SS1 picture the highlighted part UPDATE/RESOLVED in the beginning of the email subject and also in the header.When user puts UPDATE/RESOLVED in 'Actions being taken' field as shown in SS2 picture, the email subject should b...

Prachi Tikhe by • Tera Contributor
  • 1119 Views
  • 1 replies
  • 0 helpfuls