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Resolved! Role - Locations Edit

Can someone provide some insight on what role I can use to grant a specific user the ability to edit individual locations without granting the admin role.Thanks,AJ

TStark by Kilo Sage
  • 836 Views
  • 1 replies
  • 1 helpfuls

Create Custom Calendar

I need to create a custom calendar within ServiceNow that will show all Changes that are active or due to commence for next four weeks commencing on Monday of the current week.At present I can only see the ability to display a calenday showing the cu...

Gary Cobden by Tera Contributor
  • 818 Views
  • 2 replies
  • 0 helpfuls

Hide No longer required in approvers in change request

I need to hide no longer required records in approvers in change request, I have set a default filter for that, But if I manually remove the default filter criteria for No Longer Required from the list this looks to apply permanently and the filter n...

copy attachments from incident to knowledge

Hi, Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-management/task/create-knowledge-incident.html But we also want to copy attachme...

Thej1 by Tera Expert
  • 654 Views
  • 8 replies
  • 5 helpfuls

Resolved! Request-Related List not showing incident records

 Hello,I need some help with this weird interaction.Basically when i create a request on the incident form via "Create Request" button, it shows on the incident related list but it doesn't show on the Request related list. I think the configurations ...

incident.png Request.png
Francisco C by Tera Contributor
  • 1360 Views
  • 4 replies
  • 2 helpfuls

Survey For New Employees

Hello,  We are looking to send a survey for new employees but we are having problems on setting up the trigger condition. Our challenge is the only details for the new employees that we have is their first name and last name which is in a Variables p...

Kristoff15 by Tera Contributor
  • 411 Views
  • 1 replies
  • 0 helpfuls