It was easy enough to make assignment group filter assigned to with the dependent field option:However, doing the reverse doesn't seem to work. Adding 'Assigned_to' into the assignment group's dependency doesn't work like the other. Am I missing some...
Hello,Make field read only after closing sc_task and sc_req_item we have used UI policy or client script for making the work note and additional comment field ready only after request get closed complete/Closed incomplete/ Closed skipped. It is well ...
can any one explain parsing JSON in REST API in layman? Provide me the most commonly asked interview questions on REST integration and Flow designer?
Hello, We are now on the Washington release in our Dev instance (we upgraded from the Utah release). It now looks like Agent Chat is not picking up available agents. We get the error. "There are no agents available at the moment. Please try again lat...
The Dynamic Translation feature of knowledge article in ServiceNow isn't accurately translating English to French Canadian, causing operational head. Manual review and additional content updates override previous translations, creating inefficiencies...
There is one Tracking ID field on Incident form which have value from email body by inbound action , but I have requirement as 1. Inbound email action should check Tracking ID and update INC if already exists. If Tracking ID is not found then new INC...
Hello Friends,Greetings!I actually need some help in writing some mail script. I wanted to populate the variable details (Which are catalog item variable) in a mail script and wanted to call the mail script by an email template.An email is triggering...
Hello, I would like to know if it is possible to fetch the variables which are displayed in the RITM(under variable section) into Approval(sysapproval_approver) table using database view? If yes then please share some details about the tables to incl...
Hello Experts, We need help to create SNOW unified Dashboard for all incidents, changes and SRs and related metrics.Any help on this is appreciated. Thanks,Arun
My workflow seems to be stuck in a loop on step 6. My intentions are to have the flow pause until a field value changes. My warning at this step is the following: Unable to find record watcher ids val for op: item.ea1214751b404250c2e08557624bcbd3....
I had a task to have a UI action on incident from linked with a UI page to create a file upload functionality , also that file should be visible under the sys_attachment table after it is uploaded.I am done with this scenario , now I have to create i...
Guys,Whenever there is group approval, its directly setting to 'No Longer Required'In the workflow its just that we have mentioned the group name. Its happening intermittently. Any idea whats going wrong.
Guide to Implementation: Creating a Custom m2m Table and Overcoming Its ChallengesIntroduction:This document outlines the process and challenges encountered during the implementation of a new request from the Server Team. The team wanted to link Serv...
Is it possible to grant a non-admin ready only access to the Asset Management Properties (screenshot below)? /now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysparm_title%3DAsset%2520Management%2520Properties%26sysparm_category%3DAsset%25...
Hi All,I am using an onsubmit client script like below, which is throwing the below error in native UI when I am making any updates to the record.Please help me here what is wrongTypeError: Cannot read properties of null (reading 'document'):function...
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