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Client Script Alert Formating

Is it possible to format a pop up alert in a client script to be displayed a certain way i.e. different lines and use of bullet points (if bullet points will not work then at least sperate lines)? " Something Something Something Something Something S...

Debug when a new record gets created

Hello All, Is there a way to apply debug on a record which newly gets created from a record producer? A little bit of context if that helps:I want to find out which business rule or flow is responsible in updated a field on the table in which a recor...

Unable to close the task

User is saying he is unable to close the task, even after filling all the mandatory fields, error is "please fill the all the mandatory fields before closing the task"   

Vyanktesh08 by Tera Contributor
  • 400 Views
  • 6 replies
  • 0 helpfuls

ServiceNow - getting error on saved reports

Hello all,I have a weird issue.  Every time I save and try to come back to a report I created I get the error saying "Report visible only to a specific user or group".    When I create a report and save it.  I can navigate to the report via the view/...

Report visible only to a specific user or group.jpg

Make Assignment Group and Assigned To dependent on each other

It was easy enough to make assignment group filter assigned to with the dependent field option:However, doing the reverse doesn't seem to work. Adding 'Assigned_to' into the assignment group's dependency doesn't work like the other. Am I missing some...

VernYerem_0-1714507195094.png
VernYerem by Tera Expert
  • 581 Views
  • 1 replies
  • 1 helpfuls

Make field read only after closing sc_task and sc_req_item

Hello,Make field read only after closing sc_task and sc_req_item we have used UI policy or client script for making the work note and additional comment field ready only after request get closed complete/Closed incomplete/ Closed skipped. It is well ...

Issue with Agent Chat

Hello, We are now on the Washington release in our Dev instance (we upgraded from the Utah release). It now looks like Agent Chat is not picking up available agents. We get the error. "There are no agents available at the moment. Please try again lat...

davidsmith by Tera Expert
  • 800 Views
  • 1 replies
  • 0 helpfuls

Translation French Canadian

The Dynamic Translation feature of knowledge article in ServiceNow isn't accurately translating English to French Canadian, causing operational head. Manual review and additional content updates override previous translations, creating inefficiencies...

Ajrion by Mega Contributor
  • 667 Views
  • 1 replies
  • 0 helpfuls

Inbound action for record updation and record creation

There is one Tracking ID field on Incident form which have value from email body by inbound action , but I have requirement as 1. Inbound email action should check Tracking ID and update INC if already exists. If Tracking ID is not found then new INC...

Asha Pathak by Tera Contributor
  • 218 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need Help in writing mail script

Hello Friends,Greetings!I actually need some help in writing some mail script. I wanted to populate the variable details (Which are catalog item variable) in a mail script and wanted to call the mail script by an email template.An email is triggering...

Community Alums by Community Alums  
  • 452 Views
  • 2 replies
  • 1 helpfuls