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servicenow basic transform map scripts

Hi team,  PS : This is not question, this is SERVICENOW master LINK.will keep adding and posting the latest updates on the same, will be adding the link and screens here. can anyone share the ServiceNow basic transform map scripts with detailed expla...

Microsoft Teams integration - card notifications

Hi, I'm trying to change some fields on the notification card you receive in Teams as part of the integration. You can see from the screenshot that we're pulling in the Short Description to form the card title. In the code below, the other fields are...

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User485076 by Tera Contributor
  • 1909 Views
  • 3 replies
  • 0 helpfuls

Group type access

Hi Team,  While creating or modifying any Group, I can't set "Type" for any group. As a admin, I usedto have this access before but lost this access now. When I click on magnifier glass it's showing empty. Please help. Thanks 

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B Y1 by Tera Contributor
  • 553 Views
  • 2 replies
  • 0 helpfuls

Standard Change Template Concept

Hi community, What I want to implement is just guiding SMEs to use easier.I know there is a Toggle button in change form, but it needs a few steps to adopt.So I created a few change templates which can be seen directly in "Create Change" in the form ...

Resolved! Script include Changes

Hi, I have an script include to make it UI Action visibile on RITM table, if logged in user is member of the RITM associated SC_Task assignment group members. Please find the below script and it's working as expected.  Now, I have an around 35 assign...

how to make a dependency from category to service?

Hi,is there a way to have a depencecy from a category to a service?So that the category is only shown, when the service is selected? I am looking forward to seeing your ideas!Cheers!Mike

MT247 by Tera Expert
  • 487 Views
  • 2 replies
  • 0 helpfuls

Requested for field not updating on RITM

Hello, I have a catalog item that uses a flow. This flow has an Update Record Action to update the Requested for field with the value of a variable that references the sys_user table. But it does not appear to update the record. I have run a test, an...

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riskay123 by Mega Guru
  • 430 Views
  • 1 replies
  • 0 helpfuls

Agent Mobile Application

Hi team, We have a requirement to change the default banner image to a custom image from agent mobile application. Need some assist to update the banner image. Thanks