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Service Portal widget

Hi All, I am new to Service Portal development. I have a below requirement to work onCreate a portal page with a single widget.widget should get the created record number from the url and the id for the catalog item submittedwidget needs to lookup th...

How to hide/show section in demand when UI action is clicked.

I have created a section called 'Cancel Information' on Demand table, and a UI action 'Cancel Demand'. Section 'Cancel information' need to be visible when clicked on cancel demand button, how can I achieve this? UI action code:    quick help would b...

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prash4 by Tera Expert
  • 471 Views
  • 1 replies
  • 0 helpfuls

Global business rule

Hello , I have a global business rule .What is the easiest way to find in which all table the functions of this global business rules are used . Thanks 

harry24 by Tera Contributor
  • 855 Views
  • 4 replies
  • 0 helpfuls

Issue while viewing the service portal

Hello,What are the ways to restrict the users from viewing the service portal.We are facing some issue for one group, the members of the group are not able to access the service portal.we have checked the script includes, user criteria ,ACLS,page and...

Screenshot 2024-08-26 183201.png
Saptashri by Tera Contributor
  • 932 Views
  • 4 replies
  • 0 helpfuls

Resolved! Can someone explain the Reassignment Counter?

To me:a reassignment count of 0 would mean the assignment group was set but never changed.a reassignment count of 1 would mean the assignment group was set and then changed.  While attempting to use the reassignment counter with some reporting, I sta...

scottatah by Giga Expert
  • 21167 Views
  • 13 replies
  • 12 helpfuls