How to call scheduled job from business rule

How to call scheduled job from business rule

How to call scheduled job from business rule

Change Calendar Report

When using Planned Start Date on the Calendar report for Change Requests, the report automatically shows the CHG from Start Date to End Date.  This may cross multiple days based on Start / End Date.  Is there a way to show only the Planned Start Date...

Report Of Active Users Using Homepages

Is there a method, by way of a report, where you can find out whether all active users are using Homepages instead of Dashboards? I thought the Paris upgrade changed that, but we still have users that are using the Homepage.   

Need help with auto-populating SC_Task Due Date field with the Value from a form date field

Hello all,  I have a requirement to auto-populate the Task Due Date with the Return Call Due entered on the form.  ______________________________________________________  Any help will be appreciated.  

Can't find Manager Workspace

Hello,I'm trying to set up a schedule for my agents, I've seen the guide and the first article in it refers me to the manager workspace which I'm struggling to find.I'm an admin on my instance and I have the prerequisited roles.Would appreciate any h...

Service Operations Workspace - Agents cannot see Response Templates

We are testing the Virtual Agent in our development instance. We have the chat working. Agents are able to receive chat requests and interact with the user.  They are unable to access the response templates (/r ) though. They can access them if they ...

Display contents of a HTML field from change form in email body

Hi All, I would like to request for a help. I would like to display contents of a HTML field( a custom field created ) from change form in email body. The ${field_name} does not work. Is there a way to achieve this. Thanks and RegardsSourabh

UI Action Condition for custom table state filed choices

Hi, I have an requirement to make it UI Action available when state value is 17,18 &19 and user is member of the "Network" and "Software" groups. I have written the below ui action condition, but it's not working as expected. Please help & correct me...

ACLS in Vancouver - Local or Existing

Hi All - After upgrading to Vancouver, In ACLS I observed there is local and existing. What does local and existing means. Is there any documentation for this. Thanks! 

Copy Data from Excel Attachment and Paste it in a variable for a particular Catalog Item

Hi All, I have a catalog item, where the end user will upload an excel file attachment. It will automatically capture the data from the excel file and store it in a comma separated format in a variable. How to achieve this requirement. Any script or ...

UI Policy not working properly for values set by catalog client scripts

In the record producer I have few fields in that two fields I have one is checkbox, and another is choice field so once the user clicks on checkbox the choice field should be visible that is working properly if I clicked on checkbox but there is an a...