If the user selects a particular Business service (reference field) in the incident record producer, it should redirect to it's specific record producer or catalog form.Business service field refers to the cmdb table. In the cmdb table, we have an at...
below is my requirement,I have start date and completion date on demand task, can some one please guide me is there any out of box solution to have this fieldsbelow is the ask"We require the Out of the box solution from Service Now which helps us to ...
Hi,In the Major incident Management we have a related list 'Incident Communication Plan', with all the communication plans , body of the email and all these details. Do we have a similar module for the Change Request Module?If yes, please let us know...
Hello All,We have configured Microsoft Azure Entra and SNOW instance to fetch groups from Azure to our instance. We have build the connection successfully by using REST Message and scheduled job. We are facing one issue here, we need to auto regenera...
Hi All, Can someone please help me with Regex to validate below format. Field should basically accept only below format. GITO_ESA_TC_090
Hi team, i am calling script include in on submit client script and i used the g_scratchpad method i am getting below error onSubmit script error: ReferenceError: g_scratchpad is not defined:function () { [native code] } function onSubmit() { //T...
Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...
I want to capture the change number from which the change is copied from using the Copy Change. I tried to do this:https://www.servicenow.com/community/itom-forum/adding-a-reference-to-original-change-number-when-using-copy/m-p/992156 but this captur...
I have a requirement to delete the custom columns in a table. i have deleted those columns by using "sys_dictionary.list" but due to the transaction time out only field labels are deleted but not the dictionary changes here the problem is that is not...
I used the below code, to generate access token with refresh token, from the below code I am getting access token but for refresh token I am getting "NULL" what is the reason for it? any idea? username and passwords are correct only and also passed...
Hi , Get list of groups thats Requested for belongs to in a catalog form variable called Assignment group I have written script include and onChnage catalog client as below but some how it's not setting the values in the refernce variable and also a...
Hi All, I need Urgent help on this,For Kb articles published, group of employees can subscribe it but can not edit article .How can i achieve this scenario? Thanks,Sandhya
Hello,Does anyone know a solution to this? Whenever there is a long file name, the file extension gets truncated, leaving the user in mystery, what kind of file it is? Ideally we do not want to change the 100 max character limit for the file name. Pl...
We have one user requirement – when multiple users update one of our custom fields (such as : Justification (journal type)), we like to see each user’s update with a different color, or background color.
Hi Experts,Need guidance on below points.-How can we integrate servicenow with sharepoint-How many ways Sharepoint can be leveraged through this integration TIA.
