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Has anyone created Change Requests from Jira?

I've been digging around the community and found a lot of SN-Jira posts but not the other way round. Our DEV team would like to fully automate Jira to SN specifically Change Requests. i.e. Create a change request and it go through start to finish fro...

javis by Giga Expert
  • 1848 Views
  • 4 replies
  • 0 helpfuls

To Send schedule Job reminder

To create a schedule job that runs on every monday and trigger the reminder notification (TO Reminder notification) as -1 week from created - we should sent it to Tech owner,2 weeks  from created - we should sent it to Tech owner,3 weeks from created...

gayatri38 by Giga Guru
  • 325 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can I change the Sys ID of a record with another one?

Hello, I noticed that a record that was associated to a workflow was deleted some time ago. I can easily create the record again but it generates a new Sys iD. This record is tied to a catalog item workflow to process that used the records previous S...

Peter B by Giga Expert
  • 6852 Views
  • 14 replies
  • 10 helpfuls

Resolved! 3 way comments sync (REQ -> RITM -> SCTASK and vice versa)

Hello, We want to create a 3 way comments sync.If the additional comments are updated on the REQ then they should be cascaded to RITM and the SCTASK.If the additional comments are updated on the RITM then they should be cascaded to REQ and the SCTASK...

Vendor Management Workspace - Recommended Vendor KPIs

Hello Team,  I would like to know, is there any other recommended KPIs for Vendor Management apart from the out-of-the-box.  It might differ from each customer but is there any common recommendation on KPIs for Vendor Management.  Some OOB KPIs obser...

Issue with UI Action on Workspace

Hello All , I have an UI Action button which Generates Session Key from beyond this Works well on UI but not on SOW Workspace , I see in the script they used glide dialogue window but seems it is deprecated I tired with Glide Model but it is not work...

shyam34 by Tera Contributor
  • 924 Views
  • 6 replies
  • 0 helpfuls