Resolved! How to change the header in notification
I have requirement where we need to change header in notification , How can I achieve it? Please help!
Forum Posts
Resolved! Update Related List In Corresponding Record (User / Department)
I have a requirement to update the User Related List in Department (cmn_department) with a value which is set in the User Record and vice versa. 1) When I populate the Department (reference to cmn_department) record in the User Form it should update ...
How to remove attachments 'Edit' button in custom table of service portal
hi,all I need to remove the edit button at the top next to the attachment in the form of my custom table from service portal,but also we can download the attachment. I tried the Client Script with the following method that worked but we can't see and...
Acl problem
Hi guys! I need to give read only access for two roles that I created to a certain table, but it seems that some fields are missing altough I gave the roles read to all fields from that table( see ACL in attachement). What should I do? there a other ...
how to pass previous values from business rule to script action in servicenow
hi team i am unable to pass previous values to script action from business rule could you please help me. many thanksvamsi
Fix script to insert record according to condition
Hi All, I want to write a fix script to insert new records using existing values.I have a table:- u_test inside that there are 4 attributes: - PatchingStartEndWeek (reference field)Sat 01:00 -4:0014:00:0018:00:00first weekFri 02:00 -5:0015:00:0016:00...
Copy attachment from record producer variable to record is not working
I am trying to copy an attachment from variable in record producer to record with the below BR, but its not workingI am using Async insert BR on the table (x_as_request) in scoped app.In line number 5, im getting 'x_as_request' table in the log. In ...
Queue and Check in header logo not displaying on a specific instance
Hey, We have a really weird issue and I was hoping someone may have come into contact with a similar problem at some point. So we set up the walk-up experience and put our own custom logos for queue and headers using the relevant fields on the queue ...
How to create multiple RITM for single request through flow designer
How to create multiple RITM for one request through flow designerhave one list collector variable on item based on number of records in list RITM should get created.
How do I add New Label or Rename existing Label on Visual Task Board?
Team,Can someone please advise, how do I add New Label or Rename existing Label on Visual Task Board?Thanks in advance.
Resolved! How to add the Insert and Stay option into the form ?
Hi,How to add the Insert and Stay option into the form ?Thanks,
Procurement Source Request -> One central Stockroom for all locations
Hi all, we have a customer that is going to start with procurement and asset sourcing. Therefore they have only one central stockroom and no stockroom per location. So they don't want to create a transfer order for every asset-request. What we need i...
computer name showing sys_id's instead of selectable
Service Portal - Other software request computer name showing sys_id's instead of selectable/readable computer names for proper selection.
Service Request Escalation Process Needed
Hi All,I am in need of implementing a escalation process within service requests. I'm looking for ideas on how you all implemented this within ServiceNow?Example Steps to the process1. Requestor/Service Delivery wants to escalate a requests2. Enga...
Resolved! Users unable to see Dashboard
Hello SN Community! I have a non-itil user that I am trying to grant access to see a Project Dashboard. However, they keep getting the following message: I have created a role for this user that is granted share access to the Dashboard (and all the ...
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