We recently implemented a scheduled job to scan the sysapproval table and send notification reminders to approvers with a link to the Employee Center portal for approval.During testing, we discovered that some users cannot view the content because th...
When we moved to Employee Center portal and surveys can now be accessed via the surveys quick link we noticed that the text used with the smiley face images is now truncated. I can't seem to find any ServiceNow documentation on this limitation and we...
Hi everybody, There is a requirement that i need disable the function that actual start date and actual end date auto capture in system, i found that it work in script include(ChangeRequestStateModelSNC_normal/standard/emergency) and protected. Howev...
Hi All, I have below requirement ...there is one custom table called WBS in witch there are 1 choice field called Purchasing Group in that choice field there are total 3 choice. one more field called User list witch is reference field and refer to us...
So i have these fields that i need to hide when i open a certain task or RITM but the problem is the script just keep getting ignored. It works in the default view but it doesn't work in the Service Operation Workspace in workspaceIn the default view...
3. Set the state to "Awaiting Change" when a Change is created from the incident using the existing "Create Normal Change" and "Create Emergency Change" UI actions.
Hi All,in my custom table I want remove reference field value bases on change of choice. kindly let me know how to do it.I have 2 fields 1 is choice called Purchasing Group on change of this field reference field called User list value should be clea...
Hi Team , Can you Please help me with below requirement ,how do i implement this ?We need to utilize Knowledge management capability of SNOW, so that we can create SOP's, Runbooks and store/link them in SNOW itself for the NOC team. Please help us c...
afternoon all I am looking to add in a breadcrumb, on the ESC which will take a user through the related tickets. For example a change that as come from a problem, which has come from an incident, in the breadcrumb each related ticket can be clicked ...
Hi All, I am facing the issue with variable value, when i am trying to create the catalog task based on existing variable value its taking the default value already selected in existing value. its not taking the new variable value. Suppose when i sub...
Related search box is only showing on new state on a task. We have added on the form layout but still hiding on changing the state from new. Please help us here @Ankur Bawiskar could you please help us here
Hi Everyone.. Iam stuck with an OnChange client script that goes nowhere . The requirement isThere is a checkbox variable on a catalog form called Accesswhen it is checked true, I am trying to add two specific users in a list collector variable calle...
Hi Team, @Ankur Bawiskar We are calling external application to get the data into ServiceNow and we are getting 30,000+ records and we are using data source script to get the data. In the rest API call we are using pagenumber=1 parameter(totalpages=...
Hi Community, I have requirement on catalog form where have to populate country calling code in phone number variable based on country selelcted but country is from(cmn_location) and country calling code is present in sys_phone_territoryHow to achiev...
If a person 'A' is part of the change approval workflow in multiple places (Tech VP, Peer review approval, Blackout Approver) and approves once, the flow continues, it has to auto-approves for that person for remaining approvals. Please help me how t...