When we export the data in csv format we are getting special character "?" for number field.
We are export data in csv format from table from one of CMDB tables.Please refer the attachment with issue kindly assist how to resolve this.
Forum Posts
need to show prompt message above popular items in sc_category page
Hi All,I need to show a following prompt message 'More items are available by expanding the Service Request category' above the popular items on sc_category page.How to do it?
Follow functionality for custom table
How can I implement the FOLLOW functionality for the custom table.
Resolved! How to show the reference field in popup of UI action
How to show the reference field in popup of UI action
Open states missing in reporting from Task table
Hello, I'm trying to create a report from the Task table to show any tickets in "New" or "Open" status.When I use my filters, I can select the "New" status several times, where each corresponds to a different type of ticket, but I can't do the same f...
Knowledge base article would genrate from Problems or Incidents
Hello team, I have a question regarding knowledge base article. I would like to store when I'll do close critical Incidents or Problem. All steps or solutions of that particular problem should be store in Knowledge Base Article automatically. Please ...
How to pass previous values from business rule to script action in servicenow?
Hi Team, I am unable to pass previous values to Script action from Business Rules, Could you please help me. Many thanks,Uday G
adding dot walked field in list layout
Can we add dot walked fields from document id type field in list layout
I have created a Widget Modal in ServicePortal. I want to control its visibility and mandatory
I have created a Widget Modal in Service Portal. I want to make this 'Comments' field visible and mandatory only if we select Other in 'Rejection Reason' Select field.. below is my html code:<div><label ><b>Rejection Reason:</b></label><select ng-mod...
Workspace UI Actions with Popup Dialogs for Parent Record Field Mapping in Child Record Creation
Introduction:In ServiceNow, creating child records often involves manual data entry, which can be time-consuming and prone to errors. However, by leveraging Workspace UI Actions with Popup Dialogs, we can streamline this process by mapping parent rec...
snc_internal can t see reference field in service portal
Hi, I encountered this problem. i have a catalog item that is not available for snc_external. all looks good with itil and admin user. But with snc_internal user they got empty list for a reference variable that reference a personalized table.Could y...
'Invalid reference' error message is not showing for other language
While adding a field value on a Catalog request, I have noticed that if I select incorrect data on a field, it is allowing me to add it, if I have language other than English. English: French or other language: Actually, the "SAP Data Import" val...
Revert to Out-of-the-box Applications
At my current institution, we have been using Change Management for over ten years, and we have made several customizations at over the years that have prevented upgrade for many enhancements in the current change management application. We are looki...
Knowledge Categories User criteria to create and edit articles?
Hi Experts, We want to create a knowledge base and create categories in it Task: we want one team/group have access to one category and not have to another to create or edit knowldge articles under it having access to one knowledge base and criteria ...
Resolved! Enable Wildcard Search on Catalog Variables - Reference and Select Box
Hi SN Community,We recently had a survey to our users, and some were unhappy with how catalog variables search works. My question is if it is possible to enable wildcard / contains (*) / like search to catalog variables Reference and Select Box? We'v...
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