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Resolved! Password Reset Security Question Properties

We are implementing our password reset module but running into an issue when setting the Security Question Properties. We have set the Number of security questions required at enrollment to a number other than 3 but it still only ever gives three as ...

Issue with Robust import transform Map

While importing the excel it will creates two table records. Our issue is how to set 1st table field value to 2nd table field.Two tables are1. ITS Planned Task2. Log effortsOur Requirement after creating its planned task it takes the value of task it...

OnChange Client Script Not working after Saving the form

Hi Everyone,I have written an onChange Client script which is used to add choices to a "Sub category" drop down list as per selection of category and a new choice field.It works fine.However after saving the form when I go back to the "Sub category" ...

Akshay Sood by Tera Contributor
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  • 1 replies
  • 2 helpfuls

SLA Modification

Hello,It is happening to us with the SLAs for helpdex that every time it is assigned or something it is jumping the SLA again from scratch.We are requested that the SLAs for the helpdex only jump once.How could we solve this?

service operations workspace

Hello, I want to remove Catalog Task Assigned to you Widget/Donut from Service Operations Workspace Landing Page (Home) . And need to add Requested items assigned to you widget/donut. I am unable to do this through UI Builder. Can anyone help me on t...

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RITM getting created with 'Pending' state as default.

Hi Team,We have 1 service catalog, where whenever we are creating the request, the RITM is getting created with default 'Pending' State & default short description.There values is not state in workflows or in template.We have added line in workflow t...

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