Interactive filter on additional assignee list
Is it possible to create an interactive filter for a report like this?When I try to create the filter, Additional assignee can't be selected.
Forum Posts
Convert Change Request to Story
Hello all How can I specify in a UI action that the attachments from a change request are copied and pasted into a story? I already have the UI action to convert the change to a story but the attachments are not yet included. Thanks for Help
What triggers Problem Escalation?
I cannot seem to find any supporting documentation that tells me how the Escalation settings are triggered for problem records. There appears to be a field available within the problem form for Escalation with Normal, Moderate, High, Overdue for opti...
Scheduled job script for notification trigger when data got lodded
I have created a notification and event on (sys_import_set_run) table. for calling in schedule job scriptNotification : SFX Data load (Pic1)Event : sfx_dataload (pic2)here I need to call the notification & event in my schedule job script. But existin...
Redirect service portal page one to another
I have a requirement in service portal widgetBelow is my client side code api.controller = function($rootScope, $scope, $location) { var c = this; c.pageredirected = function() { c.data.action = true; c.server.update().then(...
Embedding Change cancellation policy in Change Module.
Hii all, please help me to achieve below requirement... A cancel tab will appear for Change requester and the Change Managerwith which they can cancel a task only until the planned start timeis not reached. Cancelled Notification will be sent out to ...
Not able to submit catalog item in service portal getting "Something went wrong.."
Hi All, I am not able to submit an catalog request from service portal view, getting the attached error and it is preventing from submission. I am able to submit the same in platform view. Any help would be appreciated!
Import Set Errors in Transform History: Abandoned due to too many errors
Hello All, We are getting Import Set Errors in Transform History.Please check the below screenshot. sn_cmdb_int_util_cmdb_integration_execution_import_set table we see the audit logs with errors in related import set.Please help me on this, what is ...
Resolved! Group approvals not moving to "No longer Required" after one member approves
Hi,we have the following scenario:Normal Change with the ootb Flow triggering Change Approval Policies.When the Change moves to Authorize we have two approvals, one Group approval and one Tech approval.If the any member of the Group Approval approves...
How to add "Add" button on problem related list on incident form
I have a requirement to add "Add" button on problem related list on incident form, I have created ui action for it but don't understand how to display problem list in it and add to related list
Resolved! Need to visible "Add" button in related list in problem form when state is closed
When state is new , it shows the Add button in related listBut when state is closed , it does not show the Add button on related list Is there any way to show Add button in related list when state is closed
Need to display cmdb_rel_ci infromation when select application services on catalog form.
I am facing an issue while displaying related item list when I am selecting application services on catalog form creation.steps :1) There are 3 fields : Business Application / Application Services / related items(upstream and downstream relationships...
Resolved! Problem number in Ptask is not reflecting while create the Ptask from a Related tab
Hi, I have created a new Related tab in Problem form called Corrective Action (General type). Requirement:1. All the General PTask created for the Problem record will be visible.2. User can created a general Ptask by clicking on New button. Issue: 1...
Set Short description value from catalog item
I wanted to know how many ways there are to set the short description via catalog item variables. We are troubleshooting a catalog item and trying to find how short description value getting set by select box type variable, not able to find the confi...
AD Group
I want to lear regarding to AD group what is AD group?what is Okta ?service Now plugging in AD grouphow we can configure and do integration with AD group how to write midserver scriptso can you suggest me any youtube video or documentations
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