Resolved! How to Hide UI buttons on custom table
HI,I have created a custom table , I do not want the UPDATE & DELETE buttons on the form. How to disable the button ?? Thanks
Forum Posts
Unable to close the task
User is saying he is unable to close the task, even after filling all the mandatory fields, error is "please fill the all the mandatory fields before closing the task"
Walk up check in form (walkup_check_in page)
Hi,We are implementing Walk-up Experience for one of our teams and there is a requirement to prevent a user from being able to access the list of users when checking in to the location but retain the functionality of the lookup field I can't see any...
ServiceNow - getting error on saved reports
Hello all,I have a weird issue. Every time I save and try to come back to a report I created I get the error saying "Report visible only to a specific user or group". When I create a report and save it. I can navigate to the report via the view/...
Make Assignment Group and Assigned To dependent on each other
It was easy enough to make assignment group filter assigned to with the dependent field option:However, doing the reverse doesn't seem to work. Adding 'Assigned_to' into the assignment group's dependency doesn't work like the other. Am I missing some...
Make field read only after closing sc_task and sc_req_item
Hello,Make field read only after closing sc_task and sc_req_item we have used UI policy or client script for making the work note and additional comment field ready only after request get closed complete/Closed incomplete/ Closed skipped. It is well ...
can any one explain parsing JSON in REST API in layman?
can any one explain parsing JSON in REST API in layman? Provide me the most commonly asked interview questions on REST integration and Flow designer?
Issue with Agent Chat
Hello, We are now on the Washington release in our Dev instance (we upgraded from the Utah release). It now looks like Agent Chat is not picking up available agents. We get the error. "There are no agents available at the moment. Please try again lat...
Translation French Canadian
The Dynamic Translation feature of knowledge article in ServiceNow isn't accurately translating English to French Canadian, causing operational head. Manual review and additional content updates override previous translations, creating inefficiencies...
Inbound action for record updation and record creation
There is one Tracking ID field on Incident form which have value from email body by inbound action , but I have requirement as 1. Inbound email action should check Tracking ID and update INC if already exists. If Tracking ID is not found then new INC...
Resolved! Need Help in writing mail script
Hello Friends,Greetings!I actually need some help in writing some mail script. I wanted to populate the variable details (Which are catalog item variable) in a mail script and wanted to call the mail script by an email template.An email is triggering...
Populate variables from RITM table into the approval tables
Hello, I would like to know if it is possible to fetch the variables which are displayed in the RITM(under variable section) into Approval(sysapproval_approver) table using database view? If yes then please share some details about the tables to incl...
How to create Unified Dashboards for Incident, Problem and Change Request?
Hello Experts, We need help to create SNOW unified Dashboard for all incidents, changes and SRs and related metrics.Any help on this is appreciated. Thanks,Arun
Resolved! Flow Designer Max Iteration limit exceeded
My workflow seems to be stuck in a loop on step 6. My intentions are to have the flow pause until a field value changes. My warning at this step is the following: Unable to find record watcher ids val for op: item.ea1214751b404250c2e08557624bcbd3....
creating import set tables and transform maps through scripting
I had a task to have a UI action on incident from linked with a UI page to create a file upload functionality , also that file should be visible under the sys_attachment table after it is uploaded.I am done with this scenario , now I have to create i...
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