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HI All

I Have question Related workflow. In the form   5 Fields1. staff member12. staff member23. staff member34. staff member45. staff member5 My Question is how to generated 5 SCtask one by one. and i was choose 4 fields then create 4 sctask only

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basha shaik by Tera Contributor
  • 185 Views
  • 2 replies
  • 1 helpfuls

Multiple column Indexes for a table

Hi Guys,I have a query regarding the table Indexing.As per a requirement, I am planning to create a Index for two different columns in a table .Table-1Column-AColumn -BCan we create a single Index for both A and B:Index(I): A and B.Can anyone please ...

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Inbound email configuration

Hi all,  When  we submit a catalog item , along with ritm an email will be sent to particular id (xyz@gmail.com).  Email subject contains "test". We need to configure an inbound action.(not as reply type but as type- New) That is in the below format:...

User_267 by Tera Contributor
  • 228 Views
  • 1 replies
  • 0 helpfuls

Toggle them in article body

 Hi Team, Whats the use of toggle theme button present in article body ? The icon which is present towards the end. Even if I toggle and save the article with white color while rendering it reverts back to black color. I didnt find any article relate...

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rachna56 by Tera Contributor
  • 711 Views
  • 5 replies
  • 1 helpfuls

Resolved! How to add variable in the sctask

Hi All, I want to add a variable that need to be visible in the sctask as well. I want the variable "Select the asset" need to visible in the sctask.  please help me on the above requirement.

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nikhitha24 by Tera Guru
  • 814 Views
  • 3 replies
  • 0 helpfuls

Resolved! GlideRecord

 Can someone assist me in understanding what this code does on Servicenow?

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Ajai007 by Tera Contributor
  • 591 Views
  • 4 replies
  • 1 helpfuls

Element Filter on dashboard

Hi All,   I have created a dashboard for Product owners on Software Models which shows data from different tables like entitlements, software installations, software product life cycle etc. On this dashboard i have created element filter to filter th...

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Inbound email

When catalog item submitted, ritm will be created and along with that email will be sent to (xyz@gmail.com) from servicenow.The email subject is : "test"Email body contains few variables. So for the above mail they will be sending a response which ha...

User_267 by Tera Contributor
  • 185 Views
  • 1 replies
  • 0 helpfuls

Resolved! E-mail inbound

Hi experts,We are having a requirement like we will be sending email with subject as "test".Later we get a response and the response should be in Below format:From:xyz@gmail.comDate:To:123@gmail.comSubject: you email with test has been sent successfu...

User_267 by Tera Contributor
  • 648 Views
  • 2 replies
  • 0 helpfuls

Email send ignored

Hi all, in my PDI even if I added receipent. Email sending and enabling also activated.But still it is in send ignored state. I attached the files.

User_267 by Tera Contributor
  • 673 Views
  • 11 replies
  • 0 helpfuls