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Need help to fix an issue in workflow??

We do have customized change where we have one 3 workflows one is main flow in side it we are calling remaining 2 flows.This is main flow:Once the change state is proposed we are calling approval workflowapproval flow : Once it was completed successf...

main flow.PNG approvals.PNG tasks flow.PNG
KM SN by Tera Expert
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  • 4 replies
  • 0 helpfuls

Unable to fix translation for notification preferences widget in CSM

Hi all,I have a requirement to translate the notification preferences widget in the csm portal, I have tried with changing the dictionary type to translated text and it is working fine, but as the dictionary is ootb, I want to make in alternate metho...

Ram235 by Tera Contributor
  • 302 Views
  • 1 replies
  • 0 helpfuls

Is it possible to edit a single shift in On-Call Scheduler?

Hello we are moving to a new schedule next month and I have one shift that overlaps by an hour. I planned to create a new schedule for that 8-hour window but I wanted to know if there is an easier way. Is there a way to edit a single shift without ch...

BPavlovich by Tera Contributor
  • 438 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to call script include in UI Action

HI,I have created a UI Button , if user clicks on that UI button my script include should Execute... Please help me with the script to call script include from UI ActionBelow is the script include : AjaxClientHelperTest1.prototype = Object.extendsObj...

Manasa23 by Tera Contributor
  • 17264 Views
  • 4 replies
  • 11 helpfuls

Need to add Contact number field and URL field in the UI Page

Hi Every one , I have a requirement that I need to add two fields one is contact number field and Teams Url type field in UiPage , and I  need to map this one to Comm-plan table fields.Please share me the code how can I map this one. How can I add th...

msc by Tera Contributor
  • 229 Views
  • 2 replies
  • 0 helpfuls

Virtual Agent - active pop-up

Hello, Is there a way that the virtual agent pops up actively on the ServiceNow Website? Currently the user has to actively select the chat box in order to interact with the virtual agent.  If the virtual agent would pop up actively on the website th...

Martina2 by Giga Contributor
  • 2132 Views
  • 8 replies
  • 1 helpfuls

I would like to know how adding "Project budget" works.

Hey guys. I hope you are well.I would like to know how adding a Budget to the project register works.If it is a Business Rule or a Client Script, and which one? â€ƒWhat does this update of the Project Budget field do?  

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lucasjt by Tera Contributor
  • 563 Views
  • 1 replies
  • 0 helpfuls