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Forum Posts

Does a Form Share Variable Sets with a Workflow

Hello, I was asked if a certain form shares variable sets with a flow titled "2 Approvals and Tasks".  I see that there are no variable sets on the catalog item, but there are variables.  I see that the catalog item is attached to the "Create  Active...

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Integration to third party

Hi All, I have requirement to create data from third party to servicenow table. I am aware this can be done using transform map or flow designer integration. My question is :-Third party has provided us their end point and they told us to hit their e...

HTML type variable is editable in variable editor

There is HTML type variable in a record producer. On the record, in the variable editor, the html type variable is still editable but all the  variables are read only. Please help us on this. Thanks in advance. 

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Nagasri by Tera Expert
  • 247 Views
  • 3 replies
  • 0 helpfuls

Personalize List is not working

Hi All, We have a custom related list on the custom table and custom scope. In the custom related list we can able to see thePersonalize List and when user click on the Personalize List icon can't see the personalize list columns window.what could be...

Khalid9030 by Tera Contributor
  • 413 Views
  • 5 replies
  • 0 helpfuls

Invalid Reference Validation in ATF

Hi Team, I want to validate scenario where I set invalid value to a field and validate the error message, but in ATF this field appear with a search icon next to it to select valid value, and in custom ui set its not identifying the value in catalogu...

rachna56 by Tera Contributor
  • 404 Views
  • 3 replies
  • 0 helpfuls

Resolved! How do we set the category and sub category based on CI

Hi Team,I have a Requirement that there are field on 'cmdb_ci' table category and subcategory and we have fields on INC form configuration item, category and subcategory.If user selects configuration item then on INC form category and subcategory sho...

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Atik by Tera Contributor
  • 616 Views
  • 3 replies
  • 1 helpfuls

Resolved! Scheduled Job to Delete Old Reports

Can I use a scheduled job to delete old reports?We have a lot of users creating reports (+1000 per year) that are used only a few times and abandoned.I want to write a script that will delete reports once they are not run in 18 months.Report Statisti...

Users cannot access table when creating a new incident.

Hello, I have created two new tables which are the u_directorate and u_subdirectorate but neither of these tables populate with any data when a user is creating a new incident. When I impersonate our test user, you can see below that there is no data...

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lildyla by Tera Contributor
  • 283 Views
  • 3 replies
  • 0 helpfuls