How to add Dashboard on Homepage, On Homepage if click Dropdown and search the Dashboard the Dashboard is not getting? Please Help on this.
On Homepage if click Dropdown and search the Dashboard the Dashboard is not getting
Forum Posts
Resolved! Function to determine if IP is in CIDR network?
Is there an existing script class I can use to determine if an IP address is in a given CIDR range?Basically I want to make a call like: isInCIDR(ip_addr, cidr) and it returns true or false. I'd like to do this without first converting CIDR to range ...
Resolved! What is difference between SOAP and REST API.
Hi, What is difference between SOAP and REST API. I have gone through many documents but didn't get it. Can anyone please tell me important difference between SOAP and REST API. Regards, Nivedita
Why are there no records returned from a reference field when I know there are records in the referenced table?
We have a Location field on our Catalog Task form that is a Reference Field to the Locations table. When you click on the magnifying glass and the pop-up window comes up, no records are displayed, as if the table were empty, but it's not, there are o...
Resolved! Change request planned start date and change task due date validation
Hi ServiceNow Folks, We have a requirement, We have two fields on change request 1) Planned start date 2) Planned End dateand we have one field on change task - Due Date Qus1: -- Whenever the planned start date(change_request field) is less than Due...
Resolved! Two email notifications when using @mention (for DMNTSK and associated demand)
Our instances have Notification Activity Stream @ Mention Email enabled. When this feature is used to notify people, they get an e-mail notification for the demand task and then another e-mail notification for the overall demand (since work notes are...
Email sending option (glide.email.smtp.active) is read only, PDI instance
Hello,On my PDI, the Email sending options (Email properties > System properties) is read only - cannot be set to true. I am in global scope and with admin rights as seen other similar posts. Tried even with a fix script:var gr = new GlideRecord("sys...
Hide Category fields from a group on Incident form
Reviewing this, I came up with the following onLoad Client script; however, it does not work for me. Any ideas?Want to hide or remove from a group when in the Incident form some categories they will not use. Looking at your example, I switched it t...
Resolved! Looking for suggestions on Digital Adoption Platforms / Solutions (DAPs/DAS') for ServiceNow? For example: WalkMe.
Hey all, Looking for advice on good Digital Adoption Platforms / Solutions (DAPs/DAS') for ServiceNow? For example tools like WalkMe, VisualSP, etc. I would be interested to know if any of you have experience in promoting digital adoption of ServiceN...
OnLoad Client Script g_form.setLabelOf
Hello, I am looking to dynamically update a field label on a form based on the values in a the sys_class_name on alm_asset table using Onload Client script. as per my example below, if the sys_class_name is Kittens, I would like to update the serial...
Resolved! Edit Interceptor for Change Request not showing in PDI.
Hi All, I recently had to create a new PDI and I'm doing some training, trying to build new change type. I am not getting the edit interceptor field in the top right corner not sure what I am missing. I know we can create a new change request type fr...
Resolved! Extracting data from the email body to add to short description on an incident
I have only been coding in ServiceNow for a short while so I would appreciate some guidance.I am trying to get some data from an email body to add to the short description of the incident but I need to strip out the CR and LF. The email body looks li...
Remove demo data on on premise instance
Hi all, I have a customer who wants to remove the demo data in their instance. However since it is an on-prem instance, they cannot use the remove demo data option from Hi. What would be the best way to identify and remove the demo data?
Resolved! Can you create an email chain using the Email Client?
Hi, We have been asked by one of our internal teams using ServiceNow if there is a possibility that the email client can "pickup" previously sent emails on the incident record so that it continues as an email chain (ie. similar to outlook) At the m...
How can we add "wait for duration" flow logic in between of if loops in flow or subflow
Hello,There are larger flows or subflows that has been created and I want to add wait for duration flow logic to it.However I dont see any option to add so it in between . How can we achieve that.example is as below: We have nested if loop I want to ...
