Hi all,I need some help auto populating fields from parent incident to child incident whenever there is an update on parent incident. some of the fields needed to copy are: assignment group, assigned to, state, notes. please advice. Thank you!
Hello,How can this requirement be approached? Need Interactions to be automatically assigned to me and set as Work In Progress, when I create an Incident or Request from the Interaction. Please help. TIA
There is one field in change form which is created on task table. Requirement is that set that field default value as current logged in user. Looking for help to add default values in dictionary override. Thanks in advance.
What are the best practices to define Non-Standard Service Requests in ServiceNow. in our scneario, Non-Standard Service Requests are to be used when certain activities must be placed for quotation and execution towards partners. The NSSR is to be or...
Hello, How to make field editable in servicenow?
I want to create a flow for my catalog item.. it has no approvals No catalog tasks just RITM getting created, going through all states and closes. please share what steps should be there in flow designer.
Ho can i get all sys_ids of the attachments for a particular incident? my goal is to write a script to download the attachments one by one using curl command There are a lot of attachments assigned to one incident and I want to get all the sys_ids(m...
Hi, I have requirement to create the report to generate the incidents records which are about to breach in next 5 days.With the following fields assignment group assigned to, number, business time left, pause time in report. Please help me with it
Hi Team,I have a requirement where I have to copy values from list collector of one MRVS to Reference variable of another MRVS on submitting the form, both list collector and reference field refer to the same table, any help on this is greatly apprec...
Hi, i have created a rest post method and invoking it through business rule . I need to encrypt the payload.. how to do it? Is it done in rest message or in business rule or somewhere else?Please help.
Hi All, I have created new workspace for a scoped application. When a record is opened in workspace, so much space is occupied (vertical line in the below image). Also, can we control what can be populated in the place of Request state, Price and Due...
Dear community, How to restrict the RITM read access based on the catalog, for example human capital catalog items shows only particular groups name starts with HC like.
Hello,I'm using the following mail script in an email notification but when the link is clicked, it shows "Record Not found" What change can I make to the script so it fetched the right sys approval record? TIA (function runMailScript(/* GlideReco...
Hello,I wish in one click, to move an entire catalog item (form, variables , categories , policies , script ...) to another instance.I know I can record in an update set, but that means I have to modify all items in the catalog to record them in the ...
Hi All,I'm unable to bring the standard change model to the Interceptor Page I'm only able to see two change models , how can i bring the other one to this card. And if i go to Interceptor also, there are two available for change , but questions are...
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